Business Phone Systems Across the UK
If you are looking for business phone systems across the UK, then give our expert team a call. Our cloud phone systems work wherever your business has a reliable internet connection, from city centre offices to farms, harbours and home offices in England, Scotland, Wales and Northern Ireland.
We set up your system before it arrives, give you a local number for your area and support you from our office in Darlington, wherever you happen to be.
How We Support Business Phone Systems Across the UK
You do not need to be near our office to get the same friendly service. Our cloud platform, remote setup and UK-based support team reach businesses wherever they are.
Any UK Area Code
Move your existing number across or choose a new one from any UK area code, and your callers will always see a number they recognise.
Set Up Before Delivery
We configure your users, numbers and call routes before your phones are posted, and they normally work minutes after they are plugged in, wherever you are.
UK-Based Support
Our team in Darlington looks after customers across the country by phone, by email and remotely, and we arrange site visits when they are needed.
England, Scotland, Wales and Northern Ireland, all covered
One Team for All Four UK Nations
Our business phone systems across the UK run in the cloud, which means the service is the same in a Cornish village as it is in central Glasgow. Here is how that works in each nation.
England
From the North East, where our Darlington office is based, down to London and the South West, we move existing numbers across, add new local numbers and look after offices, shops, warehouses and home workers alike.
Scotland
Firms in Edinburgh, Glasgow and Aberdeen use the same system as businesses in the Highlands and on the islands, where the mobile app keeps calls moving if the office line is slow.
Wales
Call menus can greet callers in Welsh and English, and numbers from Swansea to Bangor stay with you when you move your service across to us.
Northern Ireland
Businesses in Belfast, Londonderry and Craigavon keep their 028 numbers, and calls to customers south of the border run on the same system as the rest of your calls.
Local Guides From Around the UK
We have written local guides for just a small selection of the towns and cities where we support businesses. They are an example of our coverage rather than a limit on it, and if your town is not listed, don’t worry, as we cover the whole of the UK in exactly the same way.
England, Scotland, Wales and Northern Ireland, from city centres to rural villages. The towns listed below are only a selection of the places where we already support businesses.
Local Area Codes and How We Help Businesses Near You
A selection of the towns and cities where we already look after local firms, each with its dialling code and a guide to how we help businesses there.
North East
Home to our Darlington office, with engineers who know Teesside, Wearside and County Durham well.
- Darlington01325
- Newton Aycliffe01325
- Bishop Auckland01388
- Durham0191
- Hartlepool01429
- Stockton-on-Tees01642
- Middlesbrough01642
- Sunderland0191
- Newcastle0191
and every other town across the North East
Yorkshire
From city offices in Leeds and Sheffield to coastal businesses in Scarborough and Whitby.
- Leeds0113
- Bradford01274
- Keighley01535
- Wetherby01937
- York01904
- Scarborough01723
- Whitby01947
- Hull01482
- Sheffield0114
and every other town across Yorkshire
North West and Cumbria
Supporting Manchester agencies, Liverpool firms and businesses across the Lakes and the Furness peninsula.
- Manchester0161
- Liverpool0151
- Warrington01925
- Lancaster01524
- Kendal01539
- Carlisle01228
- Barrow-in-Furness01229
and every other town across the North West and Cumbria
Midlands
Manufacturers, distributors and professional firms from Birmingham across to Lincoln.
- Birmingham0121
- Wolverhampton01902
- Leicester0116
- Nottingham0115
- Chesterfield01246
- Worksop01909
- Lincoln01522
- Northampton01604
- Corby01536
and every other town across the Midlands
East of England
Science, insurance and farming businesses across Cambridgeshire, Norfolk and Suffolk.
and every other town across the East of England
London and the South
City firms in London, plus maritime, defence and tourism businesses along the south coast.
and every other town across London and the South
Scotland
From Glasgow and Edinburgh up to the Highlands, with a local number for each city.
- All of ScotlandCountry guide
- Glasgow0141
- Edinburgh0131
- Aberdeen01224
- Dundee01382
- Dunfermline01383
- Perth01738
- Pitlochry01796
- Inverness01463
and every other town across Scotland
Wales
Bilingual call menus in Welsh and English for businesses across North and South Wales.
and every other town across Wales
Northern Ireland
Belfast, Londonderry and Craigavon firms, with calls handled smoothly on both sides of the border.
and every other town across Northern Ireland
We still cover it. Every business in the UK can use our phone systems, and our team will talk you through the options for your area.
What You Get, Wherever You Are Based
Our business phone systems across the UK are the same service if your office is in a city centre or at the end of a farm track. Every customer gets the same features, the same support team and the same set-up process.
Calls that reach the right person
Ring groups, call queues and time-of-day rules send each caller to the right person or team, and calls can follow staff to their mobile app when they are away from their desk.
A local number, or several
Keep the numbers your customers already know, or add a local number for each town you serve. A firm in Carlisle can have a Newcastle number ringing in the same office, which helps when you are building trade in a new area.
Voicemail, recording and reports
Voicemail arrives in your inbox, calls can be recorded for training and disputes, and simple reports show how many calls you answered and missed.
One app for every device
Your team can answer calls on a desk phone, a laptop or a mobile, and customers see your business number either way.
Works with the tools you already use
Our business phone systems across the UK work alongside Microsoft Teams and common CRM software, which means staff can see who is calling and make calls from the programs they already have open, without switching between windows.
How We Set You Up When You Are Miles From Our Office
Most of the businesses we supply with business phone systems across the UK never meet us in person, and they do not need to. We start with a phone call to understand how your calls come in today, who answers them and what goes wrong at busy times. From there we suggest a set-up and send a clear quote.
Once you are happy, we build everything on our platform before anything leaves our office in Darlington. Users, extensions, call routes and greetings are ready in advance, and desk phones are posted to you already set up. In most cases you plug them in and they work. If you are moving numbers from another provider, we agree the date with you and keep your old service running until the move completes.
After go-live, support is by phone, email and remote access. Our team can see your system, change call routes and fix problems without a site visit, and we arrange an engineer in person when a job needs one.
Moving Offices or Opening a New Site
Because our business phone systems across the UK run in the cloud, moving offices does not mean moving lines. Your numbers stay with you when you move across town or to a different part of the country, and your phones work as soon as they are connected to the internet at the new address.
Opening a second or third site works the same way. New staff join the system you already have, calls can be passed between sites as easily as between desks, and you can add a local number for the new town if it helps customers find you. Many of the businesses in our local guides started with one office and added more over the years without changing provider. When a site closes, its users and numbers can be moved elsewhere in the same afternoon.
Home and hybrid workers are part of the same set-up. A sales manager in Leeds, an office in Belfast and a part-time bookkeeper working from home in Swansea can all share one phone system, with one bill and one support team.
Phone Systems for Every Kind of Business
The businesses using our business phone systems across the UK range from two-person practices to firms with several hundred staff. These guides explain how we set up phone systems for different industries.
Professional Services
Accountants, solicitors and consultants who need calls handled properly first time.
Health, Care and Hospitality
Busy front desks where a missed call is a missed booking.
Industry and Logistics
Sites, yards and drivers that need to stay reachable on the move.
The Right Connection for Your Phone System
A cloud phone system is only as dependable as the internet line it runs on, and the options vary a great deal from one street to the next. Before we quote, we check what is available at your address so the plan we suggest will actually work where you are. If a site has more than one option, we explain the difference in cost and speed in plain English and leave the choice with you.
Fibre broadband for most offices
For a typical office, FTTC or SoGEA gives enough speed for calls, email and cloud software. Where full fibre is available, it adds far more upload speed for video meetings and large files.
Leased lines for busy sites
Larger offices, contact centres and sites with many people on calls at once often move to a leased line, which is a dedicated connection that is not shared with neighbouring businesses.
A backup for rural and remote sites
In areas where the fixed line is slow or prone to faults, a 4G or 5G backup connection can take over if the main line drops. Your team can also switch to the mobile app and keep taking calls on your business number while the line is fixed.
Getting Ready for the Phone Line Switch-Off
The old copper phone network is being retired across the UK, and traditional landlines are moving to digital services. If your business still relies on an analogue line, ISDN or an older on-site phone system, now is a good time to plan the move rather than wait for a deadline.
Moving to one of our business phone systems across the UK means your numbers come with you, your calls run over the internet and you are no longer tied to one building. We look at everything that uses your current lines, including alarms, card machines and lift phones, and make sure nothing is missed when the old service is switched off.
Our guide to the PSTN switch-off in 2027 explains the timetable and what to check, and our team is happy to look at your current set-up and tell you what needs to change.
Questions About UK Coverage
The questions businesses ask us most often before they switch, wherever they are based.
Do you cover my area?
Yes. We supply business phone systems across the UK, including towns that do not have their own guide on this page. All you need is a reliable internet connection at each site, and we can talk you through the options if your connection is limited.
Can I keep my local phone number?
In most cases, yes. We move existing UK numbers across to our service, and your callers keep dialling the number they already know. We check the number with your current provider before the move.
Do you need to visit my premises?
Usually not. We set up your users, numbers and call routes before the phones are posted, and our UK-based team supports you by phone, email and remote access. Site visits can be arranged when they are needed.
Can staff in different towns share one phone system?
Yes. Our business phone systems across the UK let offices, home workers and mobile staff sit on one cloud system, with calls transferred between sites as easily as between desks.
How much does a business phone system cost?
Plans start from £8.99 a month per user. Your quote depends on the number of users, the features you need and your internet connection, and our team will go through it with you.
What happens if our internet goes down?
Calls can be sent straight to mobiles or to another site while the line is fixed, and your team can keep answering on the mobile app. For sites that cannot afford any downtime, we can add a 4G or 5G backup connection.
Can you supply the broadband as well as the phone system?
Yes. We supply fibre broadband, full fibre and leased lines alongside our phone systems, which means one supplier and one support team for both your calls and your connection.
Do you cover rural areas and the islands?
Yes. If a site has a usable internet connection, our phone systems work there, and we can look at mobile or 4G backup options where the fixed line is limited. We already support businesses in rural parts of Scotland, Wales, Cumbria and Northern Ireland.
How long does it take to get set up?
Most small and medium businesses moving to our business phone systems across the UK are live within a few weeks of ordering. Moving existing numbers follows a timetable set with your current provider, and we agree the go-live date with you before anything changes.
Will our callers notice any difference?
Only that calls are answered more smoothly. Your numbers stay the same, and greetings and call routes are set up to match the way you already work, or improved if you would like.
Wherever You Are in the UK, We Can Help
We install and look after business phone systems across the UK, from a single home office to firms with sites in several nations, and our cloud phone systems work anywhere with a reliable internet connection. Give our team a call on 01325 647000 or get in touch online, and we will talk you through the options for your area.