Business Phone System in Belfast — From Just £8.99 Per Month
Belfast businesses deserve a phone system that does more than just make calls. Whether you’re running a busy office in the city centre, managing a team across Northern Ireland, or supporting staff who work remotely, Blake Telecom’s hosted VoIP phone system is built to keep you connected, professional, and productive — all from just £8.99 per month.
The Smarter Way to Communicate in Belfast
Modern businesses can’t afford to be held back by outdated telephone infrastructure. With the UK PSTN network set to be permanently switched off by January 2027, every business in Belfast and across Northern Ireland needs to make the move to a digital phone system — and there’s no better time to do it than now.
Our cloud-hosted VoIP phone system replaces traditional landlines and ISDN connections entirely, delivering crystal-clear call quality over your existing broadband connection. There’s no complicated hardware to install, no ongoing maintenance costs, and no nasty surprises on your bill. Just a reliable, scalable business phone system that grows alongside your business.
Why Belfast Businesses Choose Blake Telecom
We don’t just sell you a phone system and disappear. At Blake Telecom, we take the time to understand exactly how your business communicates, and then we configure a solution that fits — whether that’s a single-user setup for a sole trader or a multi-user platform spanning several sites across Northern Ireland.
Here’s what’s included as standard with every plan:
- Free call recording for 30 days (with plans available for storage up to 10 years)
- Free calls to UK 01, 02, 03 and 07 numbers
- Professional welcome greetings to give every caller a great first impression
- Advanced call routing and automated attendants so no call ever goes unanswered
- Voicemail-to-email delivery so you never miss an important message
- HD voice quality for every call, on every device
- Setup completed within 24 hours of going live
Speak to our team to find out more and how other businesses are gaining business with our platform.
A Unified Communications Platform Built for the Modern Workplace
Today’s business phone system is about far more than voice calls. Our platform is a fully unified communications solution — meaning your team can handle voice, video, instant messaging, and collaboration all from a single, easy-to-use interface.
Whether your staff are sitting at a desk in Belfast, working from home in Lisburn, or travelling abroad, they can make and receive calls using their normal business number. Customers calling your Belfast office number will never know the difference.
Voice Calling Features
- Multi-line calling with call waiting and call transfer
- Hunt groups and ring groups to distribute calls across your team
- Call queuing with customisable hold music and announcements
- Three-way conference calling and multi-participant audio meetings
- Direct Dial (DDI) numbers for individual team members
- Anonymous call rejection and caller ID management
Video & Collaboration Features
- HD video conferencing for one-to-one calls and full team meetings
- Screen sharing for presentations, training sessions, and client demos
- Web based meeting rooms accessible from any device
- Webinar style broadcasting for larger audiences
Messaging & Productivity Features
- Instant team messaging and internal chat
- Presence and status indicators — see at a glance who's available
- Integration with Microsoft 365, including Teams compatibility
- CRM integration capability for improved customer interaction management
- Unified voicemail accessible via the app, email, or web dashboard
Work From Anywhere. Our Mobile and Desktop Apps Are Free
Every Blake Telecom plan includes our free iPhone, Android, PC, and Mac apps at no extra cost. This means your team can make and receive business calls from absolutely anywhere — displaying your Belfast office number, not their personal mobile.
Whether someone is out visiting a client in Derry, working from home, or travelling overseas, they remain fully connected to your phone system. Incoming calls ring through to the app just as they would on a desk phone, and outbound calls show your business number to recipients. It’s seamless, professional, and incredibly practical for modern working patterns.
For businesses that still prefer a physical handset on the desk, we supply and configure compatible IP desk phones and cordless handsets as part of your setup — with no technical headaches for you.
Expertise
With over 30 years of experience in business telephony, you're in the best hands to design, deploy, and support your communications — from a single site small business to a multi-location enterprise.
Simple set up
No complicated engineer callouts and no lengthy installation windows. We pre-programme your phones before dispatch, and your new business phone system in Belfast can be fully operational within 24 hours of placing your order.
Work from anywhere
Whether your team is based in Belfast, working remotely across Northern Ireland, or operating from anywhere in the world, our HD cloud platform gives every user a professional presence wherever they are.
Free Call Recording Included and it's Compliant Too
Call recording isn’t a luxury add-on with us — it’s included free of charge on every plan, with 30 days of storage as standard. For businesses that need longer retention, we offer plans with storage options of up to 10 years, which is ideal for regulated industries or companies that need recordings for training and quality assurance purposes.
All recordings are stored securely and accessible through your online management portal at any time. You can search, replay, and download recordings quickly and easily — making dispute resolution, staff training, and compliance monitoring straightforward.
Ready for the PSTN Switch Off? We'll Handle the Transition
If your Belfast business is still relying on traditional landlines or an ISDN connection, the clock is ticking. Ofcom has confirmed that the UK’s entire Public Switched Telephone Network will be shut down permanently by January 2027. This means that every business must migrate to a VoIP or cloud-based alternative before that deadline.
The good news is that making the switch is far simpler than most people expect. Blake Telecom manages the entire migration process for you — from porting your existing Belfast phone numbers across to configuring your new system and training your team. There’s no downtime, no lost numbers, and no disruption to your day-to-day operations.
Getting ahead of the switch-off now also means you’ll benefit from lower call costs, more features, and a genuinely better phone system — rather than scrambling to comply at the last minute.
Advanced Contact Centre Features for Belfast Businesses
For businesses in Belfast that handle high volumes of enquiries, our full suite of contact centre tools provides everything you need to manage customer interactions at scale:
Business Calling
- Auto attendant and IVR menus
- Call queues and hunt groups
- Call forwarding
- Voicemail to Email
- Call Recording
- Music on hold
- Real-time analytics
Video Meetings
- HD video conferencing
- Screen sharing
- Meeting recording
- Browser-based joining
Team Messaging
- One to one and group chat
- File sharing
- Presence indicators
Contact Centre
- Skills based routing
- Wallboards and dashboards
- Quality monitoring
- Historical reporting
- Supervisor monitoring
- Quality assurance
CRM and Productivity Integrations
- Skills-based routing
- Microsoft Teams
- Google Workspace
- Salesforce
- HubSpot
- Zoho CRM
These capabilities — combined with seamless CRM integrations with tools such as Salesforce, HubSpot, and Zoho CRM — help your team respond faster, monitor performance in real time, and deliver a consistently high level of customer service that builds lasting loyalty.
Transparent Pricing With No Hidden Costs
We believe in straightforward, honest pricing. Our hosted VoIP plans start from £8.99 per user, per month, and everything listed above is included.
You can scale up or down as your business changes — adding new users or removing them with minimal notice. If your Belfast business expands into new premises or new locations across Northern Ireland, your phone system scales with you instantly.
Belfast Businesses We've Already Helped
Here at Blake Telecom, we work with businesses of all shapes and sizes across Belfast and the wider Northern Ireland area, helping independent traders and professional services firms to multi-site operations and growing SMEs. Our clients consistently tell us that switching to a cloud hosted phone system has saved them money, reduced the hassle of managing their communications, and made their teams far more responsive to customers.
If you’d like to see what we can do for your business, we’d love to have a conversation. There’s no hard sell, no obligation, and no jargon, only honest advice about what will work best for your business.
Our Belfast phone system is just the start. We also provide a full range of business telecoms and connectivity solutions across the UK, including:
Whatever your communications challenge, our team is here to help.
Unified Communications as a Service in Belfast
Unified Communications as a Service (UCaaS) brings together business calling, video meetings, messaging and collaboration tools in one cloud-based subscription.
Benefits include:
- Lower telecom and maintenance costs
- Automatic software updates
- Improved business continuity
- Enterprise-grade security
- Reduced IT complexity
- Support for remote and hybrid working
Get access to some of the highest awarded VoIP business phone systems in the market. Here are just some...
Stevie Award Winner
WINNER
2023
Mulitple Contact Awards
WINNER
2024
UCaas, VoIP Awards
WINNER
2024
Best Enterprise Service
WINNER
2023
Best Enterprise Service
WINNER
2023
Elevate Your Caller's Experience With User Friendly Features
Our VoIP phone systems come with advanced features including call forwarding, call waiting, voicemail to email, and seamless integration with platforms such as Salesforce and Microsoft Teams. These integrations enable businesses to have calls answered quickly, customer records retrieved automatically, and communications managed from one unified workspace.
If you are looking to upgrade your existing telephone system or need a full replacement business phone system in Belfast, our specialists will help you increase productivity, streamline communication processes, and enjoy significant cost savings — all while benefiting from a feature set that exceeds anything a traditional on-site PBX can offer.
Supplying Business Communications Since 2004
Blake Telecom – UK Coverage Offering Solution Based Communications
Reliable VoIP Support and Maintenance in Belfast
Here at Blake Telecom, we take pride in delivering reliable, responsive support for every client, ensuring your office phone system runs smoothly at all times. From initial setup and staff training through to ongoing technical assistance, our UK-based team is always available when you need us.
We offer top-class customer support via phone and email to address any concerns quickly and ensure minimal downtime for your business. Our proactive maintenance approach is designed to prevent issues before they arise, so you can focus on running your Belfast business with complete confidence — knowing your communications are in safe hands.
Explore our VoIP phone systems page for a full overview of our plans and pricing.
Happy Clients Share Their Success Stories
Moving to rural office space, without the benefits of reasonable broadband speed, and without telephony services include, Blake Telecom directed us to alternatives and the solution we have is excellent. 4G Wi-Fi VoIP, serving our current needs and situation perfectly. The team were succinct in his explanation of what we could achieve, providing something promptly and getting this set up with minimum fuss and delay.
Blake Telecom have been supplying our business communications for well over 10 years. We have found both their systems and support to be fully robust and they have given an excellent service throughout with value for money for their products. Their approach to helping our business has always been excellent from every aspect and I would highly recommend their services
Blake Telecom have revolutionised the way we operate.They have gone the extra mile in making the setup process painless and it was easy to install. Any questions are dealt with quickly and efficiently, and the staff are a pleasure to deal with. I truly wish we found them years ago. We recommend Blake Telecom to many of our suppliers and even customers whenever we can.
Just some of the companies we work with...
Get a Free Quote for Your Belfast Business Phone System
Ready to upgrade your business communications? Getting started with Blake Telecom is quick and easy. Call us today, fill in our enquiry form, or chat with our team online, and we’ll put together a tailored quote for your Belfast business within hours.
Your business could be up and running in just two hours with a world class, fully unified communications platform that makes your business sound bigger, work smarter, and stay connected wherever your team happens to be.
For further guidance on switching to a hosted VoIP system, you may also find our business phone systems blog a useful starting point.
Contact our team here at Blake Telecom today for a free, no obligation quotation.
Get Quick Answers to Your Questions
If you have any questions that are not answered here, then either check out our helpful blog or contact us for further advice.
With over 30 years of experience as a trusted business phone system provider, we have answered every question you can imagine. Here are the most common ones we hear from Belfast businesses:
Blake Telecom have been paramount to the growth of our business by continuing to offer our business the very highest level of service. The equipment we have been supplied has been extremely flexible allowing us to change needs. Blake Telecom's knowledge and expertise has been very professional and we look forward to working together on our future projects.