What Does a Business Phone System in Nottingham Cost?
Nottingham quotes depend on user count, chosen extras and the speed of your office line. Our pricing page shows typical costs, and a Nottingham adviser can talk you through them.
Business Phone System in Nottingham and Nottinghamshire
A biotech start-up at BioCity, a creative agency in Hockley and a law firm near the Lace Market can be joined up by one cloud business phone system in Nottingham. Handsets, laptops and smartphones all ring on the same 0115 number.
Existing 0115 numbers normally transfer, and colleagues in Beeston, West Bridgford and Arnold appear in one directory. Nottingham clients tend to switch on queues and recording at launch, then hook up Microsoft Teams.
Talk to our UK team on 0115 773 1010.
Choosing a VoIP Provider in Nottingham
VoIP moves Nottingham calls from copper wires onto the broadband line in your office. Elsewhere you may see it called cloud phones or hosted PBX.
Nottingham people can answer at a desk phone, on a laptop or through the mobile app, and that same app covers messaging and video.
Picture a client in Derby ringing the 0115 number on your business phone system in Nottingham about a project deadline.
In one app, reception can ping the project lead, hand the client to accounts or open video. An AI note then logs what Nottingham staff promised.
As your VoIP provider in Nottingham, Blake Telecom looks after the project from first call to aftercare. We configure and trial each handset before it travels to the East Midlands, port the 0115 numbers and keep a UK engineer on call for you afterwards.
Team app
Search people, chats and calls
Conversations
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Pinned
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Amy R.Lab visit moved to Thursday
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Dev P.Client line is covered
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Sales teamCara: Updated project plan attached
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Cara W.At the Lace Market office until 4pm
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Project teamClient calls go to Cara today
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0115 main lineVoicemail, 0:42
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Dev P.
Morning all. Saturday’s client calls rang the duty mobiles in Beeston, as planned.
Morning all. Saturday’s client calls rang the duty mobiles in Beeston, as planned.
New messages
BT
Ben T.
A client in Derby wants to bring Friday’s review forward. Can someone call back?
A client in Derby wants to bring Friday’s review forward. Can someone call back?
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Cara W.
Updated project plan attached.
Updated project plan attached.
Project_plan_Nottingham.pdf220 KB
AR
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6 members
AI summary- A Derby client wants Friday’s review earlier.
- Cara shared the updated project plan.
- Amy is phoning the client back now.
For illustration purposes only. Screens are examples and do not show real systems or data.
Nottingham and Nottinghamshire Live
12Calls live on 0115 numbers
BBeestonConnected
WWest BridgfordConnected
AArnoldConnected
HHucknallConnected
LLong EatonConnected
For illustration purposes only. Screens are examples and do not show real systems or data.
Supporting Businesses Across Nottingham
Nottingham customers of ours include architects in the Lace Market, research teams at the universities, retailers off the Old Market Square and dental practices in Mapperley. A business phone system in Nottingham has to fit each of those days.
Our first questions are about people: who answers, which Nottingham office or lab they use and what software they keep open. Choosing between phone systems in Nottingham should be simple, and we explain things clearly.
Offices in Beeston, West Bridgford, Arnold and Hucknall can share one business phone system in Nottingham. A call taken in the Lace Market can be handed to a Beeston colleague in seconds.
Next up: the features Nottingham teams use most.
YOUR EXISTING NOTTINGHAM NUMBER
0115 XXX XXXX
↓
Cloud VoIP Phone System
Keep Your Nottingham 0115 Number When You Move to VoIP
Callers who see 0115 know they are dealing with a Nottingham firm. If it passes the porting checks, we move it onto our hosted platform on a day that you choose.
After that, one 0115 call can ring the office phone, a laptop and a smartphone together, while Nottingham clients still see your usual number on calls you make.
✓ Keep your 0115 number where porting allows
✓ Link city, campus and home staff
✓ Answer on a laptop or smartphone
✓ Choose when your number moves
VoIP, UCaaS and CCaaS Explained
VoIP (Voice over Internet Protocol) moves Nottingham calls over broadband in data form, replacing a copper line.
Call quality is high. VoIP phone systems in Nottingham now handle calls for labs, studios and practices, and our VoIP guide explains more.
With UCaaS (unified communications from the cloud), Nottingham teams run calls, video, chat and their colleague list from one app. Learn more on our UCaaS page.
Nottingham service lines, booking teams and sales desks that are busy all day usually move up to CCaaS, the contact centre tier of the cloud platform.
CCaaS gives East Midlands contact teams queues, skill routing, wallboards and quality scores. Our UCaaS and CCaaS solutions explainer runs through them one at a time for Nottingham readers.
| Compare | UCaaS | CCaaS |
|---|---|---|
| Suited to | Everyone at work | Teams serving customers |
| Core purpose | Daily calls and teamwork | Busy inbound lines |
| Typical tools | Voice, video, chat and voicemail | Queues, skill routing and scoring |
| Channels | Calls, meetings and messages | Phone, email, chat, SMS and social |
| Reporting | Call history and usage figures | Live queue and agent screens |
| Common users | Offices, labs and studios | Service lines, bookings and sales desks |
Nottingham firms generally start on UCaaS. A business phone system in Nottingham can take on contact centre tools down the line, using the same account.
UCaaS, CCaaS or both for your Nottingham team? We will help you work it out.
Call 0115 773 1010or request a quoteFeatures of Your Business Phone System in Nottingham
A coffee roaster in Sneinton, a physio clinic in West Bridgford and a parts supplier at Colwick use a business phone system in Nottingham for quite different jobs. Each gets the set of features that fits.
Auto Attendant
Nottingham callers hear a short welcome and pick sales, support or accounts.
Call Queues
At peak times, Nottingham callers queue in order. Set the music and the longest wait, and record a different message for evenings.
Call Routing
Routing rules work out where each Nottingham call goes, for example a named colleague, a department or the Beeston office, from the time and who is logged on.
Mobile and Desktop Calling
Staff visiting clients in Derby answer the Nottingham number on the app from a smartphone or laptop. Business mobiles can be arranged through us too.
Call Recording
Recorded calls are useful when training staff, reviewing quality or settling a dispute. In Nottingham, recordings stay on warm storage for 30 days, which we can extend to 180. A ten-year cold archive keeps the older files.
CRM Integration
Connect a supported CRM and the Nottingham caller’s account appears as the phone rings.
Microsoft Teams Integration
Nottingham offices on Microsoft Teams can make and receive 0115 calls inside it with direct routing.
Support From People Who Know Your Setup
For support or changes, call 0115 773 1010 and reach a UK engineer.
Security and Compliance
The platform runs on infrastructure certified to ISO 27001, SOC 2 Type II and Cyber Essentials Plus, and both the NCSC overview and IASME’s guidance explain what those schemes cover.
For illustration purposes only. Screens are examples and do not show real systems or data.
Contact Centre Tools for Nottingham Service Teams
Credit, retail and health businesses in Nottingham run some of the region’s busiest phone lines. When your own team reaches that level, queueing and a live wallboard are enabled on your existing account.
The Nottingham wallboard lets supervisors watch callers waiting, the slowest pick-up and the day’s answered share, alongside the agents ready to help. The contact centre solutions page explains more.
Talk to us about your contact centreContact centre wallboardNottingham client line
Live09:41:00Callers waiting4Queue: Support
Longest wait0:42Target under 1:00
Answered today318+ live
Service level93%In 30 seconds
Agents
Available5On a call7Wrap-up2On break1
Calls per hour
For illustration purposes only. Screens are examples and do not show real systems or data.
All Channels in a Single Queue
Nottingham agents handle each call, email, chat and social post from a single shared screen.
Skills-Based Routing
Each Nottingham caller is matched with an agent who knows their subject.
Live Wallboards
Nottingham team leaders follow hold times as they build and can monitor, whisper advice or take a call over.
Forecasting, Rotas and Call Scoring
Nottingham shift plans come from actual call peaks, and call scores point to coaching needs.
Bulk Reminders and Updates
Bulk messaging sends appointment reminders to Nottingham customers while agents stay on the phones.
On-Screen Agent Prompts
On-screen prompts help new Nottingham agents through difficult calls.
Searchable Call Recordings
Look up a Nottingham recording by day or caller and listen back to confirm the details.
AI Receptionist and Call Summaries
Straightforward Nottingham calls can be handled by an AI receptionist, which forwards callers and logs a summary.
How Your Business Phone System in Nottingham Is Set Up
Callers notice no change while we put the Nottingham system together. The first job is agreeing the user list, the 0115 numbers to transfer, your internet lines and the hours you open.
1
Talk It Through
We check your existing equipment, how calls flow today and which Nottingham people ought to answer.
2
Build and Test Remotely
Engineers build the users, teams and routing on our side and test them before a single handset ships to Nottingham.
3
Handsets Arrive Ready
Each Nottingham handset turns up configured and rings once its cable is in.
4
Port Your Numbers
Your 0115 numbers port on a date agreed well ahead, and Nottingham callers keep getting through.
5
Train Your Team
Nottingham staff get a short training call covering the tools in their daily routine.
Almost everything is ready before the kit arrives. The Nottingham switch takes very little time, and the technical side is ours to handle.
Want the move scheduled around client deadlines? Pick a slot with us.
Call 0115 773 1010or request a quoteBuilt Around Nottingham Industries
Nottingham mixes two large universities and life sciences with creative and digital firms, professional services, retail and a big health sector around the Queen’s Medical Centre.
Visitors come for the castle, the Old Market Square and the Lace Market, while start-ups grow at BioCity. Each Nottingham system we design reflects the way that firm deals with its customers.
Financial Services
Accountants, insurers and advisers get safe call routing, and their recordings meet FCA rules.
Financial services phone systems →Professional Services
Solicitors near the Nottingham Crown Court and the city’s letting agents get personal lines, a record of calls for each client and evening diverts.
Professional services phone systems →Technology
Software and design studios in Hockley and Sneinton can phone clients inside Teams or through our PC app, at a desk in Hockley or at home.
Technology services phone systems →Contact Centres and Shared Services
Help desks and booking teams in Nottingham get queueing, specialist routing and a dashboard of live stats.
Contact centre phone systems →Healthcare
Doctors’ surgeries, dentists and care providers in Nottingham can absorb the early morning surge, play a message with the next opening time and keep recordings.
Healthcare phone systems →Manufacturing
Lab and research teams at the university campuses answer through shared ring groups and their mobiles between experiments.
Manufacturing phone systems →Engineering
Engineers on Nottinghamshire jobs call clients on the 0115 business line and keep their mobile numbers to themselves.
Engineering phone systems →Logistics
Distribution firms near the M1 and A52 get queues that switch with each shift change.
Logistics phone systems →Creative and Media
Performers, stage crews and photographers can take Nottingham calls backstage at Rock City, in a studio or at home.
Media phone systems →Hospitality
Bars and restaurants in Hockley and around the Old Market Square can give their booking number a friendly Nottingham welcome.
Hospitality phone systems →
A Business Phone System in Nottingham for Life Science, Creative and Professional Firms
Nottingham’s labs, studios and advisory firms work with clients across the UK and overseas. Their teams split time between labs, studios, offices, client sites and home.
Blake Telecom gives those Nottingham teams one number and one directory. Each caller is put through to the right person: a Lace Market office, a BioCity lab or a home desk in Beeston.
Lab, Studio and Office Connected
Offices in the city centre, at Nottingham Business Park and in Beeston use a single extension list, and calls move between them in one click.
Client Calls Wherever You Are
Account managers keep the 0115 line with them through the app between client meetings, and the team can see when they are busy.
Routing for Project and Client Lines
Each client or project line can ring the right Nottingham team directly.
One Team for All Your Sites
One UK support team covers your Nottingham offices, other East Midlands sites and branches nationwide.
Also operating in Leicestershire or Lincolnshire? See our Leicester and Lincoln pages.
Nottinghamshire dialling codes
Nottingham, Beeston and West Bridgford 0115 · Mansfield 01623 · Newark 01636
For illustration purposes only. Screens are examples and do not show real systems or data.
Why Nottingham Businesses Choose Blake Telecom
Your business phone system in Nottingham is ported, installed and supported by a single Blake Telecom team.
0115Your number, kept
Handled From Start to Finish
We plan and test the Nottingham system, port your 0115 numbers and keep an eye on everything after go-live.
UKBased team you can call
Straight Advice From People
We are a small UK telecoms company that gives honest advice. Nottingham staff only get tools they will really use.
4.9Out of 5 on Google
Rated 4.9 by Customers
Scroll down to read customer reviews from Google. We average 4.9 stars there.
Why Nottingham Firms Are Moving Their Calls to the Cloud
Three reasons crop up whenever Nottingham firms weigh up new telephone systems in Nottingham.
Hybrid working. A project manager working from home in Sherwood takes calls on the Nottingham number while the team’s contact list and call log sit open on a laptop.
Business continuity. If a Nottingham office loses power or internet, clients can still reach you. Phones in a branch or staff mobiles take over the calls, with no spare equipment to fund.
Voicemail to email. Voicemails for Nottingham staff come through as emailed recordings they can play on the tram.
For illustration purposes only. Screens are examples and do not show real systems or data.
Your 0115 Number, Wherever You Work
A researcher at a conference in Leeds and a designer at home in Sherwood can both answer your 0115 number on the app.
Outgoing calls show your Nottingham business number, not a personal mobile.
Independent Recognition for Our Platform
The awards below were given to the cloud platform behind our business phone systems, not to Blake Telecom itself. You can read verified user reviews of that platform on Gartner Peer Insights.
Stevie Awards – Achievement in Management, Telecommunications 2026
2026
Gartner Magic Quadrant
2025
Frost and Sullivan – Contact Centre as a Service Leader, Q2 2025
2025
TrustRadius Multiple Awards
2024
Stevie Awards – Gold Winner 2026
2026
Recognition within Gartner’s independent research into Unified Communications as a Service.
Reliable Support for Your Business Phone System in Nottingham
Nottingham customers can call 0115 773 1010 and talk to the engineers who manage their system.
We clear most faults remotely, and an engineer can come out to your Nottingham office if required.
Since 2004, Blake Telecom has helped businesses across the Midlands leave copper behind. For clear calls, Nottingham offices can also order business broadband and leased lines through us.
Preparing Your Nottingham Business for the PSTN Switch Off
Openreach will close the old analogue phone network on 31 January 2027. Offices, shops and labs in Nottingham still connect burglar alarms, lift phones, door intercoms and card readers over copper. Write a list now.
With a hosted business phone system in Nottingham, routing, voicemail and the apps come ready to use on launch day.
We test your Nottingham line, note each piece of kit that still uses copper and agree a quiet day for the switch. Eligible 0115 numbers usually port. Ask your alarm and payment terminal providers about their equipment.
Legacy
ISDN and analogue lines
Fixed lines with hardware on your premises
✕ Tied to a physical line at one address
✕ Standard call audio only
✕ No mobile or desktop apps
✕ Video calling needs a separate tool
✕ No transcription or AI features
✕ Adding users often means an engineer visit
Ageing hardware and rising maintenance
VS
Future ready
Cloud VoIP
Hosted over broadband, on any device
✓ Works anywhere with a connection
✓ High-definition audio where the connection allows
✓ iPhone, Android, PC and Mac apps
✓ Video meetings available
✓ AI call transcription available
✓ Users can be added online
No phone hardware to maintain on your premises
What Our Clients Say
★★★★★ 4.9 out of 5, based on Google reviews
Read our customer reviews, then speak to the team about your Nottingham office.
Call 0115 773 1010or request a quote
G. Blenkinsop
Director
Blake Telecom have been paramount to the growth of our business by continuing to offer our business the very highest level of service. The equipment we have been supplied has been extremely flexible allowing us to change needs. Blake Telecom’s knowledge and expertise has been very professional and we look forward to working together on our future projects.
S. Ferry
Director
Blake Telecom have been supplying our business communications for well over 10 years. We have found both their systems and support to be fully robust and they have given an excellent service throughout with value for money for their products. Their approach to helping our business has always been excellent from every aspect and I would highly recommend their services.
TD Jagger
Director
Blake Telecom have revolutionised the way we operate. They have gone the extra mile in making the setup process painless and it was easy to install. Any questions are dealt with quickly and efficiently, and the staff are a pleasure to deal with. I truly wish we found them years ago. We recommend Blake Telecom to many of our suppliers and even customers whenever we can.
W. McKiernan
Director
Coverage for Your Business Phone System in Nottingham
We support businesses across Nottingham, from the Lace Market, Hockley and the Old Market Square to Sneinton, Lenton and the university campuses.
Our remote team also supports firms in Hucknall, Carlton and the southern suburbs.
Also trading in Leicestershire? Our business phone system in Leicester page covers that city.
Call 0115 773 1010Nottingham and Surrounding Postcode Districts
+Nottingham CityNG1 to NG3
The city centre and inner districts.
- NG1 City centre, Lace Market and Hockley
- NG2 The Meadows, Trent Bridge and West Bridgford
- NG3 Sneinton, St Ann’s and Mapperley
+West NottinghamNG7 to NG9
Universities and western suburbs.
- NG7 Lenton, Radford and the university
- NG8 Wollaton and Nottingham Business Park
- NG9 Beeston and Stapleford
+North NottinghamNG5 and NG15
Northern suburbs.
- NG5 Arnold and Sherwood
- NG15 Hucknall
+East NottinghamNG4
Along the Trent.
- NG4 Carlton, Colwick and Netherfield
Certified and Accredited
Common Questions From Nottingham Businesses
Here are the questions Nottingham businesses ask most often. To dig deeper, read our blog or send a message from the contact page.
Rather talk it through? Ring 0115 773 1010.
Ready to Upgrade Your Business Phone System in Nottingham?
Describe how your Nottingham team copes with calls today and where it struggles. We will reply with one plan and one clear price.
When you are happy with the plan, our engineers fit the handsets, move your 0115 numbers and train the Nottingham team. We then look after your East Midlands offices for as long as you need.
Our UK-based team is available Monday to Friday, 9am to 5.30pm.
- UK-based support team
- Your 0115 numbers moved for you
- Apps for mobile, laptop and desktop
- Warm and cold call recording storage
- Pricing set out on our pricing page
GJ
Written by Glenda Jackson, Designer at Blake Telecom
Glenda designs and writes Blake Telecom’s guides to business phone systems. She works alongside the engineers who plan, configure and support every system we supply, so the detail on this page is checked by the people who do the work.
Moving to rural office space, without the benefits of reasonable broadband speed, and without telephony services include, Blake Telecom directed us to alternatives and the solution we have is excellent. 4G Wi-Fi VoIP, serving our current needs and situation perfectly. The team were succinct in his explanation of what we could achieve, providing something promptly and getting this set up with minimum fuss and delay.