If your business is looking for a business phone system in Perth that stays reliable through the busy season and keeps staff on estates, in hotels and at the office in touch, then give our team a ring. With decades of experience behind them, our engineers will help your callers feel looked after from the first hello.
Call quality is consistently clear, and callers are connected to wherever you have requested them to be routed. Pick up at a desk set, through Microsoft Teams, in the app or at a laptop, on Tay Street, at Inveralmond or at home in Scone.
Our UK team is on 01738 505133.
Perth businesses seldom change phone supplier, and nobody wants a move to fall in the middle of the season. With the right VoIP provider in Perth, the 01738 numbers stay as they are and your team carries on welcoming guests and customers.
VoIP carries your calls over your broadband rather than the copper line in the street, and suppliers sometimes call it internet calling or a hosted PBX. People can answer in the office, on the estate or at home.
We would look for free porting, phones that arrive configured, seasonal routing for your busy months and support from the engineers who know your setup. Blake Telecom delivers all four when we act as your VoIP provider in Perth.
Team
YouPerth office · 01738 line
Fraser Bain
Bridge of Earn · 01738 ••••66
For illustration purposes only. Screens are examples and do not show real systems or data.
For illustration purposes only. Screens are examples and do not show real systems or data.
In and around the Fair City, we look after hauliers at Inveralmond, hotels on the North Inch, accountants near St John’s Kirk and estate offices in rural Perthshire, and we make sure each business phone system in Perth matches your routine.
We begin by finding out who answers, which office or estate they work from and which software they use. Choosing between phone systems in Perth should be simple, and we keep our advice short, clear and friendly.
Offices in Crieff, Auchterarder, Blairgowrie and Kinross can run on one business phone system in Perth. A call picked up on Tay Street can be passed to Crieff with one click.
Below are the features Perthshire firms use most.
An 01738 number shows your callers your firm is rooted in Perth. If your number can be ported, we arrange the move for a day you pick.
Porting your 01738 numbers across is free of charge.
Once it has moved, one call can ring a desk phone, a laptop and a mobile at the same moment, and your customers still see your familiar number when you call them.
A manager visiting a hotel in Pitlochry and a bookkeeper at home in Kinross can both take 01738 calls through the app.
When your team calls out, customers see the Perth office number, not a personal mobile.
VoIP (Voice over Internet Protocol) turns your calls into data on your broadband, replacing a copper line.
Your callers hear you clearly, which is why VoIP phone systems in Perth now run calls for hotels, hauliers and estate offices, and our VoIP guide sets out how it works.
With UCaaS (Unified Communications as a Service), your office handles calls, video, messaging and its staff list through one app. The UCaaS page has the detail.
Imagine a guest in Edinburgh ringing the 01738 number on your business phone system in Perth about a weekend booking.
Your receptionist can message the duty manager, pass the guest to reservations or start a video call, all from one app, and an AI summary captures your team’s reply afterwards.
Perth is home to large energy, transport and insurance employers, and CCaaS, a contact centre hosted in the cloud, is made for service teams like theirs that take calls all day.
You get queues, routing by expertise, wallboards and call scoring, and each feature is covered in our UCaaS and CCaaS solutions section.
6 members
AI summaryFor illustration purposes only. Screens are examples and do not show real systems or data.
| Compare | UCaaS | CCaaS |
|---|---|---|
| Suited to | Everyone at work | Teams serving customers |
| Core purpose | Daily calls and teamwork | Busy inbound lines |
| Typical tools | Voice, video, chat and voicemail | Queues, skill routing and scoring |
| Channels | Calls, meetings and messages | Phone, email, chat, SMS and social |
| Reporting | Call history and usage figures | Live queue and agent screens |
| Common users | Offices, hotels and estates | Service desks, bookings and sales teams |
Most Perth businesses start with UCaaS, and your business phone system in Perth can grow into a contact centre later without a new contract.
UCaaS or CCaaS for your Perth team? Talk it through with us and we will help you decide.
Call 01738 505133or request a quoteA butcher on the High Street, a vet practice in Scone and a country hotel near Dunkeld all use a business phone system in Perth in their own ways, and we set up the features that matter to you.
A friendly welcome message lets callers choose bookings, sales or accounts.
When the lines get busy, callers queue in order, and you pick their music, the longest wait and a different message for after six.
Your rules send each call to a colleague, a team or the Crieff branch, depending on the time and who has signed in.
Staff visiting estates in Highland Perthshire take calls to your business number through the app on their phone or laptop, and we can also supply business mobiles.
Recordings support training, quality checks and complaint handling. Perth recordings sit on warm storage for thirty days, or six months on request, then move into ten years of cold storage.
Link a supported CRM and the Perth caller’s record opens as the phone rings.
If your office already uses Microsoft Teams, direct routing lets you run your 01738 calls right inside it.
For a helping hand or a change, just call 01738 505133 and speak to a friendly UK engineer.
The platform runs on infrastructure certified to ISO 27001, SOC 2 Type II and Cyber Essentials Plus, and both the NCSC overview and IASME’s guidance explain what those schemes cover.
For illustration purposes only. Screens are examples and do not show real systems or data.
Energy, transport and insurance firms in Perth run large customer service teams. If your own lines reach that volume, we can add queues and a wallboard to the account you already have.
The wallboard shows team leaders how many callers are waiting, the longest wait and the day’s answer rate, with free agents shown beside them. There is more on our contact centre solutions page.
Talk to us about your contact centreFor illustration purposes only. Screens are examples and do not show real systems or data.
Your agents work through a single list holding phone calls, emails, chats and social media messages.
Callers are sent to the agent who knows their subject.
Supervisors can watch the queue in real time and listen in, whisper tips or step into a call.
Your shift plans follow real call peaks, and call scoring shows who would benefit from coaching.
Send booking reminders to your customers in one batch, leaving your agents on the phones.
Prompts appear during calls and steer new agents through the difficult ones.
Look up any recording by date or caller’s number and play it back.
For routine Perth calls, an AI receptionist answers, forwards the caller and jots down the reason for the call.
Your calls carry on as normal while the new system is prepared, and we start by confirming your staff list, the 01738 numbers to move, your broadband and your hours.
We talk through your existing setup, how calls arrive and who should answer them.
Our team sets up each user, team and call route, then tests everything before your handsets are sent out.
Your handsets arrive programmed and ring the moment they are connected.
Your 01738 numbers move on a day set in advance, with no break for your callers.
Your staff get a short, friendly online session covering the handful of tools they use day to day.
Our engineers finish most of the work before delivery, the changeover is short, and nothing technical is left for your staff.
Would you like the switch timed outside your busy season? Just choose a date with us.
Call 01738 505133or request a quotePerth regained city status in 2012. It is home to major energy, transport and insurance employers, alongside food and drink, tourism, farming and a UHI college campus.
Visitors come for Scone Palace, the riverside Inches and the arts venues run by Culture Perth and Kinross. We build your system around the way your firm looks after its customers.
Accountants and insurers in Perth get safe call routing. Their recordings meet FCA rules.
Financial services phone systems →Solicitors near the Sheriff Court on Tay Street and Perth estate agents get direct lines for each fee earner, a client call history and diverts once the office closes.
Professional services phone systems →Software and design firms in Perth phone clients from Teams or our PC app, in the office or at the kitchen table.
Technology services phone systems →Perth help desks and booking teams get queueing, specialist routing and live statistics.
Contact centre phone systems →GP practices, dentists and care homes in Perth can handle the morning surge, tell evening callers when the practice reopens and record calls.
Healthcare phone systems →Warehouse and engineering teams at Inveralmond answer through shared ring groups on the shop floor or their mobiles.
Manufacturing phone systems →Engineers out in Perthshire ring clients from the firm’s 01738 line and keep their own numbers private.
Engineering phone systems →Haulage firms near the M90 and A9 at Broxden get call routing that changes with each shift.
Logistics phone systems →Performers, crews and photographers can take Perth calls at the Concert Hall, in a studio or at home.
Media phone systems →Hotels, restaurants and bars around the city centre can greet diners on a Perth bookings line with its own message.
Hospitality phone systems →Hotel, estate or depot? Tell us about it and we will design a setup for your Perth premises.
Call 01738 505133or request a quotePerth energy, transport and tourism businesses serve customers across Scotland and the UK, and their staff move between offices, depots, hotels, sites and home.
We give those teams one number and one staff list, and callers are connected to an Inveralmond office, a Pitlochry hotel desk or a home office in Bridge of Earn.
Sites in the city centre, at Inveralmond and in Crieff use one extension list and hand calls over with a click.
Staff working across rural Perthshire answer office calls through the app, and colleagues can see when they are on the phone.
Extra staff can join Perth booking queues for the summer season and leave them again in autumn.
One friendly UK team supports your Perth offices, other Scottish sites and branches further afield.
Also operating in Dundee or Fife? See our Dundee and Dunfermline pages.
Perthshire dialling codes
Perth 01738 · Crieff and Auchterarder 01764 · Blairgowrie 01250 · Kinross 01577
For illustration purposes only. Screens are examples and do not show real systems or data.
Plans start from £8.99 a month per user, you can begin with a single user, and moving your existing Perth numbers across is free.
Your price reflects how many people need a phone, the extras you pick and the broadband at each of your sites. Our pricing page sets out typical costs, and we will gladly talk you through them.
A single friendly team ports your numbers, installs your business phone system in Perth and looks after it afterwards.
We plan your setup, test it carefully, port the 01738 numbers and stay on hand after launch.
As a small UK telecoms firm, we give honest advice and only suggest tools your staff will actually use.
Our Google reviews come in at 4.9 on average, and you can read some of them further down.
Perth firms asking about telephone systems in Perth usually mention the same three benefits.
Hybrid working. An office manager working from home in Scone takes calls on the office number, with the team’s address book and recent calls open on a laptop.
Business continuity. Your customers can still reach you if your office loses its power or internet line. Calls reroute to mobiles or a sister office, and nobody pays for standby equipment.
Voicemail to email. Any missed call drops into your inbox as a recording to play between estate visits.
For illustration purposes only. Screens are examples and do not show real systems or data.
From Tay Street to Inveralmond and Broxden, Perth businesses run their calls on a platform that judges have recognised this year. Corporate Vision also named Blake Telecom Most Trusted Business Communications Specialist 2026, UK.
Customer Service Team of the Year
Won at the 24th American Business Awards in April 2026, alongside a second Gold for Achievement in Management, two Silver and one Bronze.
Product UX
Awarded in April 2026 for the platform’s mobile workspace, which brings calls, video and team chat into one screen.
Contact Centre as a Service
Named a Leader and Fast Mover in the 2025 GigaOm Radar for CCaaS, which compares contact centre platforms on features and pace of development.
These awards belong to the platform we supply, and you can read verified user reviews of it on Gartner Peer Insights.
Need help with something? Call 01738 505133 and speak with the team that set up your Perth phones.
We clear most faults remotely, and an engineer can travel to your premises if needed.
We have been helping Scottish businesses move away from copper since 2004, and for crisp calls, the same team can connect your office to business broadband or leased lines.
The UK’s analogue network closes permanently on 31 January 2027. Plenty of offices, hotels and farms around Perth still have copper lines behind their security alarms, lift telephones, estate gate entry and card readers, and it is worth writing a list now.
With a hosted business phone system in Perth, routing, voicemail and the mobile apps are live the moment you switch over.
We test your connection, list each device still using copper and pick a quiet week for the switch. Eligible 01738 numbers usually come across with you, and your alarm and payment terminal firms can confirm what their devices will need.
Fixed lines with hardware on your premises
✕ Tied to a physical line at one address
✕ Standard call audio only
✕ No mobile or desktop apps
✕ Video calling needs a separate tool
✕ No transcription or AI features
✕ Adding users often means an engineer visit
Ageing hardware and rising maintenance
Hosted over broadband, on any device
✓ Works anywhere with a connection
✓ High-definition audio where the connection allows
✓ iPhone, Android, PC and Mac apps
✓ Video meetings available
✓ AI call transcription available
✓ Users can be added online
No phone hardware to maintain on your premises
Blake Telecom have been supplying our business communications for well over 10 years. We have found both their systems and support to be fully robust, and they have given an excellent service throughout, with value for money for their products. Their approach to helping our business has always been excellent from every aspect and I would highly recommend their services.
Blake Telecom have been paramount to the growth of our business by continuing to offer our business the very highest level of service. The equipment we have been supplied has been extremely flexible, allowing us to adapt as our needs change. Blake Telecom’s knowledge and expertise have been very professional, and we look forward to working together on our future projects.
Blake Telecom have revolutionised the way we operate. They have gone the extra mile in making the setup process painless, and it was easy to install. Any questions are dealt with quickly and efficiently, and the staff are a pleasure to deal with. I truly wish we had found them years ago. We recommend Blake Telecom to many of our suppliers and even customers whenever we can.
When we moved to rural office space, without the benefit of reasonable broadband speed or any telephony services in place, Blake Telecom directed us to alternatives, and the solution we have is excellent. 4G Wi-Fi VoIP serves our current needs and situation perfectly. The team were succinct in their explanation of what we could achieve, providing something promptly and getting this set up with minimum fuss and delay.
See what our customers think, then give the team a call about your business.
Call 01738 505133or request a quoteWe look after businesses across Perth, from the city centre and Tay Street to Inveralmond, Broxden, Scone and Bridge of Earn.
Out in the county, our remote support reaches firms from Kinross to Blairgowrie and across Strathearn.
Also trading in Dundee? Our business phone system in Dundee page covers that city.
Call 01738 505133The city and nearby villages.
West and south-west of Perth.
North along the A9.
South along the M90.
Many Perth family businesses are passing day-to-day running to the next generation. Handing over control of the phone system properly, with the right people holding admin access, is an easy step to overlook.
Clear Admin Access. Admin rights can be moved from one person to another in the portal in minutes, and call records stay in UK data centres throughout.
Proven Security. The next generation inherits ISO 27001 and ISO 27017 certification, SOC 2 assurance and Cyber Essentials, all operating under UK GDPR.
Payments Taken Properly. Customer payments by phone use PCI DSS compliant capture, with no card numbers left in old notebooks.
Earlier Calls Available. With VoIP call recording, earlier calls remain available for a month or half a year, and longer in a ten-year archive. Video meetings are encrypted end to end.
Perth firms often come to us with the questions below. You will find more on the blog, or get in touch through the contact page.
Prefer a quick word? Our Perthshire team is on 01738 505133.
Tell us how calls work in your business today and where they go wrong, and we will send back one clearly costed plan.
Once you are happy, we fit your phones, port the 01738 numbers and get your staff confident with them, then carry on supporting you across your Perthshire sites.
Our UK-based team is available Monday to Friday, 9am to 5.30pm.
Reviewed by Aaron Barrowman, Engineer at Blake Telecom
Aaron is one of the engineers who plan, configure and support the business phone systems we supply. He checks the technical detail on this page against the way our systems are set up for customers.
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