If your hotel, shop or estate needs a business phone system in Pitlochry that stays dependable through the summer peak, then have a chat with our team. Our engineers have decades of experience, and they will help your guests feel welcome from the moment their call is answered.
Calls are clear and reliable, and each caller is directed to the person, team or office you have chosen. Guests can be greeted at reception, in Microsoft Teams, through the app or on a laptop, on Atholl Road, out at Killiecrankie or at home in Moulin.
Pitlochry businesses can ring our friendly UK support desk on 01796 510670.
Pitlochry businesses rarely change phone supplier, and nobody wants a move to fall in the middle of summer. A VoIP provider in Pitlochry worth its salt leaves the 01796 numbers alone and lets your team carry on looking after guests.
VoIP carries your calls over your broadband instead of the old copper line, and some suppliers call it a hosted PBX. Staff can answer at reception, in the back office or out on the hill.
We would look for free porting, phones that come configured, seasonal routing for your busy months and a support line answered by people who know your setup. Blake Telecom offers all four to firms beside the Tummel as their VoIP provider in Pitlochry.
Team
YouPitlochry office · 01796 line
Ruaridh Robertson
Blair Atholl · 01796 ••••56
For illustration purposes only. Screens are examples and do not show real systems or data.
For illustration purposes only. Screens are examples and do not show real systems or data.
We look after guest houses on East Moulin Road, estate offices in Atholl, gift shops in the town centre and tour operators by the station, and we make sure each business phone system in Pitlochry suits your very seasonal working days.
We ask a few simple things first: who answers, where they work around Pitlochry and which booking screens or accounts packages they rely on. Our advice on phone systems in Pitlochry always stays short, friendly and jargon-free.
Your sites in Blair Atholl, Aberfeldy and Dunkeld can all use one business phone system in Pitlochry, and a call answered on Atholl Road can be passed to Aberfeldy in one click.
The features local firms rely on most are set out below.
An 01796 number tells guests and suppliers you are part of Highland Perthshire. Once the port is approved, we move it outside the busy season where we can, and callers notice nothing.
Porting your 01796 numbers across is free of charge.
From then on, a call can ring reception in town, a laptop at home in Moulin and a mobile out on the hill together, and your familiar local number shows up when you ring guests back.
A guide on the hill above Killiecrankie and a bookkeeper at home in Moulin can both take 01796 calls on the app.
Guests you ring see the Pitlochry hotel or shop number, not a member of staff’s own phone.
VoIP (Voice over Internet Protocol) puts your calls on broadband and replaces copper phone lines.
Calls sound clear, which is why VoIP phone systems in Pitlochry now serve hotels, shops and estates, and our VoIP guide explains more.
With Unified Communications as a Service (UCaaS), your team can call, video chat, message and look up colleagues in one app. You can read more about it on the UCaaS page.
Picture a guest in Edinburgh ringing your business phone system in Pitlochry about a room for the weekend.
From the app, your receptionist can message housekeeping, pass the call to the manager or start a video call, and an AI note records what your team offered.
CCaaS, which adds contact centre tools to the system, is made for booking desks and tour offices that ring constantly in summer.
You get call queues, routing by topic, wallboards and call reviews, and each one is described in plain terms via the UCaaS and CCaaS solutions link.
6 members
AI summaryFor illustration purposes only. Screens are examples and do not show real systems or data.
| Compare | UCaaS | CCaaS |
|---|---|---|
| Suited to | All of your staff | Guest-facing teams |
| Core purpose | Daily calls and teamwork | Busy summer phone lines |
| Typical tools | Calls, video, chat and voicemail | Queues, topic routing and reviews |
| Channels | Calls, meetings and messages | Voice, email, chat, texts and social |
| Reporting | Call logs and simple reports | Wallboards and agent status |
| Common users | Hotels, shops and estates | Booking desks and tour offices |
Most Pitlochry businesses begin with UCaaS, and your business phone system in Pitlochry can add contact centre tools for a busy season without a new contract.
Which suits your Pitlochry business, UCaaS or CCaaS? Ring us and we will explain both options in plain terms.
Call 01796 510670or request a quoteA café on Atholl Road, a physiotherapist in Moulin and a joiner at Ballinluig want quite different things from a business phone system in Pitlochry, and you get just the tools that fit.
Your callers hear a warm welcome and press a key for bookings, enquiries or accounts.
On busy August afternoons, guests ringing in hold in order, and you decide on the tune, the maximum wait and what they hear once you close.
Your call rules send each caller to the right colleague, team or site, depending on the time and your rota.
Guides and ghillies out on the estate can answer your business line on their mobiles. Ask us about business mobiles for staff in the glens.
Pitlochry firms record calls to train seasonal staff, check service and sort out complaints. Pitlochry recordings are kept ready to play on warm storage for a month as standard, longer if asked, and then sit in a decade-long cold archive.
Connect a supported CRM or booking system, and the Pitlochry guest’s details appear as the phone rings.
If your office uses Microsoft Teams, direct routing adds your 01796 numbers right inside it.
Ring 01796 510670 and you will reach a friendly UK engineer who knows your setup.
The platform runs on infrastructure certified to ISO 27001, SOC 2 Type II and Cyber Essentials Plus, and both the NCSC overview and IASME’s guidance explain what those schemes cover.
For illustration purposes only. Screens are examples and do not show real systems or data.
Hotel groups, holiday lets and tour firms around Pitlochry take plenty of calls each summer. When your phones reach that pitch, we can turn on queues and a wallboard for the season.
One wallboard shows managers who is waiting, the longest wait, the day’s answer rate and which staff are free. The contact centre solutions page explains how it works for booking teams.
Talk to us about your contact centreFor illustration purposes only. Screens are examples and do not show real systems or data.
From one screen, your staff reply to calls, emails, live chat and social media.
Each caller is passed to the person who knows the answer to their question.
Your managers can watch waiting times and listen in, coach or join a call.
Your rotas can rise and fall with the tourist season, and call scores show who might need a little support.
Send weather updates and booking reminders to your guests in one go while your staff keep answering.
Prompts appear on screen and help new seasonal staff with unusual calls.
Your managers can pull up an old call by day or caller and listen once more.
An AI receptionist deals with routine Pitlochry enquiries, puts callers through and leaves a brief written summary.
Guests and suppliers carry on as normal while everything is prepared, and we begin with your staff rota, the 01796 numbers, your broadband and your seasonal opening hours.
We talk through your current phones, how calls reach you and which staff should answer.
Our engineers build and check each user, group and route before anything is sent out.
Your handsets arrive ready to go and ring the moment they connect to the internet.
On the date we agree, your 01796 numbers transfer and your callers get through as before.
We spend a little friendly time showing your staff the buttons and screens they will use.
Nearly all the preparation happens before your equipment is posted, the changeover is brief, and our engineers look after the settings.
Would you like the switch done before the summer rush? Just pick a date with us.
Call 01796 510670or request a quotePitlochry grew as a Victorian holiday resort after the railway arrived in 1863. Today the town lives on tourism, hospitality, whisky, estates, outdoor sport and hydro power from the dam on the Tummel.
Visitors come for the dam and fish ladder, the Festival Theatre and walks listed on pitlochry.org. We plan your system around how your business looks after its guests and customers.
Accountants and financial advisers in Pitlochry get secure routing and recordings to support their FCA duties.
Financial services phone systems →Solicitors and estate agents in Pitlochry get personal numbers, a full history of client calls and diverts when the office shuts.
Professional services phone systems →Remote workers and small agencies in Pitlochry can phone clients via Teams or our computer app from home or a shared hub.
Technology services phone systems →Hotel reservation teams in Pitlochry get call queues, topic routing and a live wallboard.
Contact centre phone systems →The medical practice, dentists and care homes in Pitlochry can deal with first-thing demand, give late callers their hours and keep recordings.
Healthcare phone systems →Distillery and estate teams near Pitlochry answer through hunt groups or on their smartphones.
Manufacturing phone systems →Engineers working across Highland Perthshire call customers from the company’s 01796 number.
Engineering phone systems →Coach and tour operators on the A9 get routing that changes with each day’s schedule.
Logistics phone systems →Staff at the Festival Theatre can take Pitlochry calls backstage, in the box office or at home.
Media phone systems →Restaurants and cafés in the town centre can take bookings on a separate line.
Hospitality phone systems →Hotel, shop or estate? Tell us about it and we will plan a setup for your Pitlochry business.
Call 01796 510670or request a quotePitlochry tourism, hospitality and estate businesses welcome guests from across the UK and overseas, and their staff work between reception desks, kitchens, the hill and home.
We give those teams one number and one staff list, and a caller can reach reception in town, an estate office at Blair Atholl or a home office in Moulin.
Sites in Pitlochry, Blair Atholl and Aberfeldy share extensions and move calls in a click.
Guides answer the 01796 line through the app, and reception can see when they are out with a party.
Booking, general and billing enquiries reach the right colleague at the first attempt.
One friendly UK support team supports your Pitlochry sites and any branches elsewhere in Scotland.
Also working in Perth or Inverness? See our Perth and Inverness pages.
Highland Perthshire dialling codes
Pitlochry, Moulin and Blair Atholl 01796 · Aberfeldy 01887 · Dunkeld 01350
For illustration purposes only. Screens are examples and do not show real systems or data.
Plans start from £8.99 a month per user, you can begin with a single user, and moving your existing Pitlochry numbers across is free.
Your price comes down to how many people need a line, the add-ons you choose and your broadband. Our pricing page lists example prices, and we are happy to explain them by phone.
One friendly team moves your numbers, fits your business phone system in Pitlochry and supports it afterwards.
We plan your system, give it a thorough test, bring the 01796 numbers across and keep in touch after the switch.
We are a small British firm that keeps advice simple, and your staff only get what helps them.
Our Google reviews average 4.9, and you can read a few lower down.
Pitlochry firms weighing up telephone systems in Pitlochry usually mention three reasons.
Hybrid working. A reservations manager working from home in Moulin answers the office line, with guest notes and the call log on a laptop.
Business continuity. When a winter storm knocks out your connection, your phones keep working. Calls are diverted to mobiles or your Aberfeldy office, and no standby equipment is needed.
Voicemail to email. Any call you miss becomes an audio file in your inbox, ready to play between guests.
For illustration purposes only. Screens are examples and do not show real systems or data.
Hotels and guest houses around Pitlochry and Blair Atholl need calls answered through the whole visitor season. The cloud platform we supply holds two Gold awards from 2026 and was named a Leader by GigaOm in 2025.
Customer Service Team of the Year
Won at the 24th American Business Awards in April 2026, alongside a second Gold for Achievement in Management, two Silver and one Bronze.
Product UX
Awarded in April 2026 for the platform’s mobile workspace, which brings calls, video and team chat into one screen.
Contact Centre as a Service
Named a Leader and Fast Mover in the 2025 GigaOm Radar for CCaaS, which compares contact centre platforms on features and pace of development.
These awards belong to the platform we supply, and you can read verified user reviews of it on Gartner Peer Insights.
Something to sort? Ring 01796 510670 and talk to the people who installed your phones by the Tummel.
We sort out most problems remotely and will send an engineer up the A9 to your premises if a visit would help.
We have been supporting Scottish businesses since 2004, and for clear Highland calls, we can also supply business broadband and leased lines.
Analogue phone lines across Britain switch off on 31 January 2027. Hotels, shops and estates around Pitlochry often have alarms, lift lines, estate gates and card terminals running on copper, and it is worth noting each one today.
A hosted business phone system in Pitlochry starts with routing, voicemail and staff apps already working.
We check your connection, note devices still using copper and pick a date outside your busiest weeks. Eligible 01796 numbers normally move with you, and the firms behind your alarms and card machines can tell you what they need.
Fixed lines with hardware on your premises
✕ Tied to a physical line at one address
✕ Standard call audio only
✕ No mobile or desktop apps
✕ Video calling needs a separate tool
✕ No transcription or AI features
✕ Adding users often means an engineer visit
Ageing hardware and rising maintenance
Hosted over broadband, on any device
✓ Works anywhere with a connection
✓ High-definition audio where the connection allows
✓ iPhone, Android, PC and Mac apps
✓ Video meetings available
✓ AI call transcription available
✓ Users can be added online
No phone hardware to maintain on your premises
Blake Telecom have been supplying our business communications for well over 10 years. We have found both their systems and support to be fully robust, and they have given an excellent service throughout, with value for money for their products. Their approach to helping our business has always been excellent from every aspect and I would highly recommend their services.
Blake Telecom have been paramount to the growth of our business by continuing to offer our business the very highest level of service. The equipment we have been supplied has been extremely flexible, allowing us to adapt as our needs change. Blake Telecom’s knowledge and expertise have been very professional, and we look forward to working together on our future projects.
Blake Telecom have revolutionised the way we operate. They have gone the extra mile in making the setup process painless, and it was easy to install. Any questions are dealt with quickly and efficiently, and the staff are a pleasure to deal with. I truly wish we had found them years ago. We recommend Blake Telecom to many of our suppliers and even customers whenever we can.
When we moved to rural office space, without the benefit of reasonable broadband speed or any telephony services in place, Blake Telecom directed us to alternatives, and the solution we have is excellent. 4G Wi-Fi VoIP serves our current needs and situation perfectly. The team were succinct in their explanation of what we could achieve, providing something promptly and getting this set up with minimum fuss and delay.
We look after Pitlochry firms from Atholl Road and the town centre to Moulin, Killiecrankie and Loch Faskally.
Our support desk also looks after firms in Blair Atholl, Aberfeldy and Dunkeld, all supported remotely.
Trading in the city as well? Our business phone system in Perth page covers it.
Call 01796 510670The town and nearby villages.
North along the A9.
West and south of the town.
South along the A9 and west to Loch Rannoch.
Hotels, guest houses and attractions around Pitlochry often close or slow down over winter. With a cloud phone system, guest and booking data is not left sitting in an empty building.
Data Kept Safely Off Site. While the doors are closed, call records and voicemails stay in UK data centres, and video calls remain encrypted end to end.
Certified All Year. Through every season the platform stays certified to ISO 27001 and ISO 27017, keeps its SOC 2 standing and Cyber Essentials, and handles guest data under UK GDPR.
Winter Bookings by Phone. Calls diverted to a mobile over winter can still take deposits through PCI DSS compliant capture.
Booking Calls Kept Between Seasons. Booking calls recorded with VoIP call recording last 30 days or six months, and an archive keeps them for ten years, ready when you reopen.
These are the questions local businesses bring us most. Further answers are on our blog, and the contact page takes anything else.
Rather talk? Call 01796 510670.
Tell us how guests and suppliers reach your business today and where calls go astray, and we will come back with a single plan at a clear price.
With your go-ahead, we install your handsets, port your 01796 numbers and train your team, then support each of your Perthshire sites.
Our UK-based team is available Monday to Friday, 9am to 5.30pm.
Reviewed by Aaron Barrowman, Engineer at Blake Telecom
Aaron is one of the engineers who plan, configure and support the business phone systems we supply. He checks the technical detail on this page against the way our systems are set up for customers.
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