Get free call recording for your business

Take control of your calls with our free call recording for a better client experience. Or, should you wish to deliver a more compliant service for regulation purposes, just speak with our team to find the perfect recording solution.

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Free Call Recording As Standard

Every phone call your business makes or receives is captured and stored securely for you to revisit as needed. We offer free call recording on our VoIP telephone systems as standard for 30 days, giving you a powerful tool to boost efficiency, train your team, and keep everything above board. Plus, we offer storage packages stretching from 6 months up to 10 years, so you can hold onto those recordings as long as your business requires.

Extension-level call recording service
Set up call recording for all incoming and outgoing calls
Use on-demand call recording from the Virtual Office Online dashboard
Review, download, or delete call recordings
Option to automatically announce to other party that the call is being recorded

Keep Important Calls

Listen to important calls again to ensure clarification of details, or play calls to staff members for training purposes.

Record Incoming And Outgoing Calls

Record both incoming calls and outgoing calls free for 30 days, with add on packages for storage up to 10 years.

Download Recordings

You can download your recorded calls straight from either your desktop app or via the web browser.

Manger Level Flexibility

Managers have access to every call recording on the system via the web portal, enabling them to monitor calls at every level.

Filter Calls

You have the ability to filter your calls through various parameters such as date/time, incoming, outgoing and more

Voicemail to Email With Transcription

View and listen to recordings on your desk phone, computer or mobile device. Transcribe voicemails to text and sends an email with it included.

How Free Call Recording Works

Our VoIP systems automatically record every call—incoming or outgoing—as an MP3, securely stored in the cloud. No buttons to press or extra gear required; it just works. You can access recordings anytime through an intuitive online dashboard, whether you’re in the office or miles away on your mobile. We use Yealink handsets for crisp audio quality every time. It’s free for 30 days, with storage options up to 10 years for compliance or analysis. See how affordable it gets on our VoIP Phone Systems Pricing UK page.

Why 30 Days Free -and Storage Up to 10 Years - Matters

30 days of free a recording period is a game – changer for any business. It lets you review calls, resolve disputes, or train staff without extra cost. Should you need more time for your store, then speak to our team about our storage packages. These stretch from 6 months up to 10 years, ideal for meeting MiFID II, GDPR or FCA rules long-term. Whether you download recordings or keep them in our secure cloud, you’re in control, making it a flexible solution for any size operation.

Why It’s a Big Deal for Your Business

Call recordings will sharpen your customer service and your training processes. If a client disputes a specific detail on an order, simply pull the call and confirm. New staff can learn from real examples, fast. Compliance is a breeze as recordings prove adherence to UK regs. With storage up to 10 years, you’re audit-ready.

You can find out more about keeping your business compliant with the latest regulations, and data protection for call recording through the Ofcom website.

Need a Custom Plan That Suits Your Business?

Join the ranks of successful businesses that have chosen Blake Telecom as their trusted partner. Contact us now to schedule a personalised demo or get a quote tailored to your needs.