Business Phone System in Worksop, Bassetlaw and the Dukeries

If your business needs a business phone system in Worksop that keeps the depot, the office and drivers on the A57 in constant touch, then pick up the phone and talk to us. With decades of experience to call on, we make sure your customers hear a friendly Nottinghamshire welcome.

Calls come through clear and go where you have planned. Staff can answer with a desk set, in Teams, through the app or at a laptop, at Manton Wood, on Bridge Street or at home in Gateford.

Worksop businesses can ring our friendly UK engineers on 01909 492223.

Choosing the Right VoIP Provider in Worksop

Worksop firms only change phone supplier now and again, and with deliveries, drivers and customers to keep moving, the move must be painless. A sensible VoIP provider in Worksop lets the 01909 numbers carry on as normal while the lorries keep rolling.

VoIP sends your calls over your business broadband rather than an old copper line, and some suppliers call it web telephony or a hosted PBX. People can pick up in the warehouse, the office or the cab.

Insist on free porting, handsets set up before they ship, routing that follows your shifts and a support line answered by engineers who know your setup. Blake Telecom offers all four to firms across Bassetlaw as their VoIP provider in Worksop.

A local number often helps a Worksop business as much as the phone system behind it. See our page on 01909 Worksop phone numbers for the details.

Blake Logo Final Logo landscape
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Team

AllSalesSupport
Daniel R.Sales
Marcus O.On a call
Ama K.Accounts
Chloe B.Busy
Ryan T.Projects
Sophie L.On a call
Video call
bt scene callerYouHD · Shireoaks
Kayleigh Turner
Shireoaks · 01909 ••••45
01:14
MuteHoldTransferEnd
9:415G

Worksop office · 01909 line

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Connor Hibbert

Carlton in Lindrick · 01909 ••••33

04:12
Mute
Keypad
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Add call
Hold
End
Yealink SIP-T87W desk phone on a call

For illustration purposes only. Screens are examples and do not show real systems or data.

From Manton Wood to Clumber Park: Who We Work With

We look after distribution sites along the A57, family solicitors in the town centre, food producers at Shireoaks and holiday businesses near Sherwood Forest, and we make sure each business phone system in Worksop fits the way you work.

Our first chat covers who picks up, which building they work from, what software they rely on and when your calls peak. Comparing phone systems in Worksop should be easy, and our recommendations come in plain words.

Your sites in the town centre, at Manton Wood and at Shireoaks can share one business phone system in Worksop, and a call answered on Bridge Street can be passed to Manton Wood in one click.

Worksop firms make most use of these features.

01909 Calls, Picked Up at Manton Wood, in Town or in the Cab

An 01909 number tells callers you are a Bassetlaw business. If it can be ported, we move it across on a date that suits your staff.

Porting your 01909 numbers across is free of charge.

From then on, one call can ring a desk near the Priory, a laptop at home in Gateford and a mobile in a lorry cab on the A1 at once, and the customers you call back still see your usual number.

A driver on the A1 and a bookkeeper working from home in Gateford can both answer your 01909 number on the app.

When drivers ring customers, the Worksop company number appears, not a personal phone.

✓ Keep your Worksop 01909 number
✓ Link warehouse, office and home staff
✓ Answer from a PC or smartphone
✓ Pick the date your number moves
Explore UK Business Phone Numbers

VoIP, UCaaS and CCaaS in Plain English

VoIP (Voice over Internet Protocol) runs your calls over the internet rather than copper landlines.

Calls sound clear, which is why VoIP phone systems in Worksop now run warehouses, offices and shops. For a simple introduction, read our VoIP guide.

Your warehouse office and home workers can share calls, video meetings, messages and contacts through one app, and this is known as UCaaS (Unified Communications as a Service), explained in full on our UCaaS page.

Picture a customer in Retford ringing your business phone system in Worksop about a missed delivery.

In the app, despatch can message the driver, pass the caller to the transport manager or open a video call, and AI writes up what your team agreed afterwards.

CCaaS, the contact centre side of our service, is made for despatch offices, holiday letting desks and sales lines that ring all day.

With CCaaS, your team can queue callers fairly, send each one to the right specialist, follow a live screen and score recorded calls, and you can compare each tool under UCaaS and CCaaS solutions.

UCaaS or CCaaS: which suits your Worksop business?
CompareUCaaSCCaaS
Suited toStaff across the businessCustomer-facing teams
Core purposeEveryday calls and teamworkBusy inbound lines
Typical toolsCalls, video, chat and voicemailQueues, skills routing and scoring
ChannelsCalls, meetings and messagesVoice, email, chat, SMS and social
ReportingCall logs and usage reportsWallboards and agent status
Common usersWarehouses, offices and shopsDespatch offices, booking desks and sales lines

Most Worksop firms begin with UCaaS, and your business phone system in Worksop can add queues and agent tools later without changing contract.

UCaaS or CCaaS for your Bassetlaw firm? Pick up the phone and we will compare the two for you.

Call 01909 492223or request a quote

Bassetlaw Features on a Business Phone System in Worksop

A distribution firm at Manton Wood, a dental practice in Carlton in Lindrick and a garage on Gateford Road use a business phone system in Worksop in very different ways, and we switch on just the features you need.

  • Auto Attendant (IVR)

    Your callers hear a short, friendly greeting and choose despatch, sales or accounts.

  • Call Queues

    When despatch is flat out, your callers wait their turn, and you choose the music, the longest wait and the closed message.

  • Call Routing

    Your call rules send each caller to the person, team or depot on shift, following the opening hours you set.

  • Mobile and Desktop Calling

    Drivers and reps out across Nottinghamshire and South Yorkshire answer your business line on their phones, and we also supply business mobiles.

  • Call Recording

    Record calls to train new starters, confirm delivery details and settle complaints. Recordings sit in warm storage for 30 days, or up to 180 on request, and are then archived for a decade.

  • CRM Integration

    Link a supported CRM, and the Worksop caller’s file appears before you pick up.

  • Microsoft Teams Integration

    If your staff live in Microsoft Teams, direct routing puts your 01909 numbers right inside it.

  • Support From People Who Know Your Setup

    Ring 01909 492223 to speak to a friendly UK engineer.

  • Security and Compliance

    The platform runs on infrastructure certified to ISO 27001, SOC 2 Type II and Cyber Essentials Plus, and both the NCSC overview and IASME’s guidance explain what those schemes cover.

For illustration purposes only. Screens are examples and do not show real systems or data.

Contact Centre Tools for Busy Worksop Teams

Large distribution centres and service firms around Worksop run busy customer teams. When your call levels rise, we can add queues and wallboards to the account you have now.

Shift leads get one big display showing callers waiting, the longest wait, today’s answered total and which agents are ready. Our contact centre solutions page describes it fully.

Talk to us about your contact centre
  • All Channels in a Single Queue

    Your agents handle calls, emails, web chat and social messages in one window.

  • Skills-Based Routing

    Each enquiry goes to an agent who knows that area.

  • Live Wallboards

    Shift leaders can watch hold times as they happen, then listen in, coach quietly or take the call.

  • Forecasting, Rotas and Call Scoring

    Your rotas follow real call volumes, and call scores show where a little training would help.

  • Bulk Reminders and Updates

    Send despatch alerts and booking reminders by text in one go, and your agents stay on calls.

  • On-Screen Agent Prompts

    Helpful prompts appear on screen and help new agents through complex calls.

  • Searchable Call Recordings

    Your managers can find a recording by day or number and play it back.

  • AI Receptionist and Call Summaries

    An AI receptionist can field simple Worksop calls, transfer people and log a note.

Moving Worksop Depots and Offices Over

Your callers carry on as normal while we prepare your new system, and we start by collecting your staff names, 01909 numbers, broadband details and opening hours.

1

Learning How Your Depot Runs

We talk through the phones you have, how calls move around each site and which staff should answer.

2

Configured Before the A57 Delivery

Our engineers create and check each user, ring group and call route before anything is sent.

3

Handsets Ready for the Warehouse and Office

Your handsets arrive set up and ring within minutes of being plugged in.

4

Your 01909 Numbers Move With You

Your 01909 numbers switch over on the date you choose, and your callers reach you as usual.

5

Training Between Shifts

We show your staff the buttons and screens they will use day to day in a short, friendly session.

Nearly everything is done before delivery, the switch is quick, and our engineers take care of the settings.

Would you like the switch made outside despatch hours? Just choose a time with us.

Call 01909 492223or request a quote

Phone Systems for Worksop’s Distribution, Food and Service Firms

Worksop sits close to the A1 and M1, which makes it a hub for distribution and food production, alongside engineering firms, professional services, shops and a tourism trade linked to Clumber Park and Sherwood Forest.

Visitors come for Clumber Park, the Priory and the Chesterfield Canal, and Visit North Notts lists what is on. We shape your setup around how your business looks after its callers.

Depot, office or shop? Let us know and we will design a setup for your Worksop site.

Call 01909 492223or request a quote

Joining Up Your Depots, Offices and Home Workers

Worksop distribution, food and service firms serve customers across the East Midlands and beyond, and their staff split the week between depots, offices, customer sites and home.

We bring those teams together under one number with shared contacts, and customers get through to the office on Bridge Street, a depot at Manton Wood or a home desk in Shireoaks.

  • Depot, Office and Home Connected

    Staff on Bridge Street, at Manton Wood and in Shireoaks call each other on short extensions and pass callers across in a click.

  • Calls That Reach Drivers and Reps

    Drivers and reps take the 01909 line on the app, and the depot can see when they are mid-delivery.

  • Routing for Despatch, Sales and Accounts

    Despatch, sales and accounts calls go straight to the right team.

  • One Team for All Your Sites

    One friendly UK support team looks after your Worksop sites and any other branches.

Also trading in nearby cities? Take a look at our Sheffield and Nottingham pages.

Worksop area dialling codes
Worksop, Shireoaks and Dinnington 01909 · Retford 01777 · Gainsborough 01427

For illustration purposes only. Screens are examples and do not show real systems or data.

Pricing Phones for Worksop Businesses

Plans start from £8.99 a month per user, you can begin with a single user, and moving your existing Worksop numbers across is free.

Your quote depends on how many people need a phone, the add-ons you want and your connection. Our pricing page lists example prices, and we are always happy to talk them through.

Why Bassetlaw Firms Choose Blake Telecom

From porting your numbers to aftercare, one friendly team looks after your business phone system in Worksop.

01909Your number, kept

One Team, Depot to Office

We plan your system, test it, port the 01909 numbers and stay in touch after you go live.

UKBased team you can call

Straight Talk From a Small Team

We are a small British firm with clear advice, and your staff only see the features that help them.

4.9Out of 5 on Google

Rated 4.9 by Bassetlaw and Beyond

Google reviewers have given us an average of 4.9, and a few comments sit further down.

Why Worksop Firms Are Switching to the Cloud

Worksop firms comparing telephone systems in Worksop usually point to three reasons.

Hybrid working. A despatch coordinator working from home in Carlton in Lindrick runs the office line on a laptop, with contacts and recent calls in view.

Business continuity. If a depot loses its internet, your customers still get through. Calls move to mobiles or another depot, and there is no standby equipment to look after.

Voicemail to email. If you miss a call, the voicemail arrives in your inbox as an audio clip, ready to play between drops.

Business Phone System in Worksop: office worker reviewing work on a laptop at a wooden table

For illustration purposes only. Screens are examples and do not show real systems or data.

Independent Recognition for Our Platform

Worksop businesses at Manton Wood, Shireoaks and Gateford run their calls on technology with independent recognition. Gold arrived twice this year, and Blake Telecom was honoured by Corporate Vision for the trust our customers place in us.

Stevie Awards 2026 winner logo
Gold · 2026

Stevie® Awards

Customer Service Team of the Year

Won at the 24th American Business Awards in April 2026, alongside a second Gold for Achievement in Management, two Silver and one Bronze.

NY Product Design Awards 2026 Gold winner badge
Gold · 2026

NY Product Design Awards

Product UX

Awarded in April 2026 for the platform’s mobile workspace, which brings calls, video and team chat into one screen.

Leader · 2025

GigaOm Radar

Contact Centre as a Service

Named a Leader and Fast Mover in the 2025 GigaOm Radar for CCaaS, which compares contact centre platforms on features and pace of development.

Most Trusted Business Communications Specialist 2026, UKAwarded to Blake Telecom by Corporate Vision

These awards belong to the platform we supply, and you can read verified user reviews of it on Gartner Peer Insights.

Bassetlaw Support for Your Business Phone System in Worksop

When you need us, Worksop customers can call 01909 492223 and talk to the same engineers who installed their phones.

We fix most faults remotely and will send an engineer to your site when one is needed.

We have been supporting East Midlands firms since 2004, and clear calls need a solid connection, which is why plenty of our customers add our business broadband or a leased line on the same bill.

Blake Telecom UK based support team for UCaaS and CCaaS customers

Bassetlaw’s Copper Switch-Off Deadline

Analogue phone lines across the country go dark on 31 January 2027. Plenty of local warehouses, offices and shops still have alarms, lift phones, gate entry or card readers on copper lines, and it is worth writing them down now.

With a hosted business phone system in Worksop, routing, voicemail and staff apps are ready the moment you switch.

We test your line, list anything still plugged into copper and plan the move for a quiet shift. Eligible 01909 numbers normally come across with you, and the companies that look after your alarms and card readers can confirm what their equipment needs.

Legacy

ISDN and analogue lines

Fixed lines with hardware on your premises

✕  Tied to a physical line at one address

✕  Standard call audio only

✕  No mobile or desktop apps

✕  Video calling needs a separate tool

✕  No transcription or AI features

✕  Adding users often means an engineer visit

Ageing hardware and rising maintenance

VS
Future ready

Cloud VoIP

Hosted over broadband, on any device

✓  Works anywhere with a connection

✓  High-definition audio where the connection allows

✓  iPhone, Android, PC and Mac apps

✓  Video meetings available

✓  AI call transcription available

✓  Users can be added online

No phone hardware to maintain on your premises

Feedback From Worksop and Bassetlaw

Rated 4.9 out of 5 on Google
Blake Telecom have been supplying our business communications for well over 10 years. We have found both their systems and support to be fully robust, and they have given an excellent service throughout, with value for money for their products. Their approach to helping our business has always been excellent from every aspect and I would highly recommend their services.
T. JaggerManaging Director
Blake Telecom have been paramount to the growth of our business by continuing to offer our business the very highest level of service. The equipment we have been supplied has been extremely flexible, allowing us to adapt as our needs change. Blake Telecom’s knowledge and expertise have been very professional, and we look forward to working together on our future projects.
S. FerryOperations Director
Blake Telecom have revolutionised the way we operate. They have gone the extra mile in making the setup process painless, and it was easy to install. Any questions are dealt with quickly and efficiently, and the staff are a pleasure to deal with. I truly wish we had found them years ago. We recommend Blake Telecom to many of our suppliers and even customers whenever we can.
W. McKiernanDirector
When we moved to rural office space, without the benefit of reasonable broadband speed or any telephony services in place, Blake Telecom directed us to alternatives, and the solution we have is excellent. 4G Wi-Fi VoIP serves our current needs and situation perfectly. The team were succinct in their explanation of what we could achieve, providing something promptly and getting this set up with minimum fuss and delay.
G. BlenkinsopManaging Director

Read a few of our customer reviews, then give us a call.

Call 01909 492223or request a quote

Where We Cover Around Worksop and Bassetlaw

We look after Worksop firms from the town centre and Gateway to Manton Wood, Shireoaks, Gateford and Carlton in Lindrick.

Firms in Retford, Dinnington and Gainsborough get the same friendly remote support.

Working nearer Sheffield? Our business phone system in Sheffield page covers South Yorkshire.

Call 01909 492223

Worksop and Bassetlaw Postcode Areas

+WorksopS80

The town centre and south Worksop.

  • S80 Worksop town centre, Manton and Rhodesia
+North Worksop and VillagesS81

Gateford, Shireoaks and the northern villages.

  • S81 Gateford, Carlton in Lindrick and Langold
+Dinnington and KivetonS25 and S26

Over the border in South Yorkshire.

  • S25 Dinnington and Laughton
  • S26 Kiveton Park and Harthill
+RetfordDN22

East towards the A1.

  • DN22 Retford and nearby villages

Guarding Worksop Businesses Against Phone Fraud

A common scam starts with a phone call asking a business to change a supplier’s bank details. Worksop firms can make that much harder with clear records and tight controls on their phone system.

Check What Was Said. With VoIP call recording, you can replay a call before acting on a request to change payment details. Recordings stay on hand for a month as standard, can be held for 180 days, and a ten-year archive is available.

A Secure Foundation. The platform holds ISO 27001, ISO 27017, SOC 2 and Cyber Essentials credentials, and processes personal data under UK GDPR.

Card Numbers Never Spoken. PCI DSS compliant capture lets customers pay without reading their card number to anyone in your Worksop office.

UK-Held Records. Call logs and recordings are stored in UK data centres, and video calls carry end-to-end encryption.

Bassetlaw Businesses’ Phone Questions

Worksop businesses tend to ask the questions below. Read more on our blog, or ask your own question on the contact page.

Rather talk? Call 01909 492223.

Your Business Phone System in Worksop, Built Around Your Shifts

Tell us how calls move around your business and where they get held up, and we will come back with one plan at one clear price.

With your go-ahead, our engineers install your handsets, move your 01909 numbers and train your team, then look after each of your sites.

Our UK-based team is available Monday to Friday, 9am to 5.30pm.

  • UK-based support team
  • Your 01909 numbers moved for you
  • Apps for mobile, laptop and desktop
  • Warm and cold call recording storage
  • Pricing set out on our pricing page
AB

Reviewed by Aaron Barrowman, Engineer at Blake Telecom

Aaron is one of the engineers who plan, configure and support the business phone systems we supply. He checks the technical detail on this page against the way our systems are set up for customers.

Last reviewed 13 October 2026 · Blake Telecom, supplying business communications since 2004

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