If your firm wants a business phone system in Plymouth that keeps yards, offices and site crews talking from the Hoe to the Tamar, then give us a shout. Our team has decades of experience, and your callers will hear a friendly voice and reach the right person without delay.
Conversations sound clear, and callers are routed exactly as you have requested. Answer at a desk handset, in Microsoft Teams, via our app or on a laptop, at Royal William Yard, at Derriford or at home in Plymstock.
Plymouth firms can reach our friendly UK support line on 01752 427262.
Plymouth firms seldom change phone supplier, and with yards, offices and site teams to keep in touch, the move must go smoothly. A reliable VoIP provider in Plymouth leaves your 01752 numbers in place and keeps your crews connected throughout.
VoIP carries your calls over your broadband and retires the copper pair, and suppliers may sell it as a hosted PBX. Staff can pick up in the office, on the quay or at home.
Check that porting is free, that phones arrive configured and that the engineers who built your setup answer the support line. Blake Telecom does all three for firms around the Sound as their VoIP provider in Plymouth.
Team
YouPlymouth office · 01752 line
Callum Rowe
Plymstock · 01752 ••••82
For illustration purposes only. Screens are examples and do not show real systems or data.
For illustration purposes only. Screens are examples and do not show real systems or data.
We look after marine engineers at Turnchapel, estate agents on Mutley Plain, software teams at Derriford and caterers on the Barbican, and we make sure each business phone system in Plymouth fits your working day.
First we ask who answers, which site they work at and which systems they already use. Choosing between phone systems in Plymouth should be simple, and our advice is short and friendly.
Sites in Saltash, Ivybridge and Plympton can share one business phone system in Plymouth. A call taken on the Barbican can go to Plympton in one click.
These features are the ones Plymouth firms ask about most.
An 01752 number tells callers you work in and around Plymouth. Once the port is approved, we move it to our network on a day picked to avoid disrupting your customers.
Porting your 01752 numbers across is free of charge.
After the move, one call can ring a desk at Langage, a laptop at home in Saltash and a mobile on a ship at Devonport, and your customers still recognise the number when you call them.
A fitter aboard a ship at Devonport and a bookkeeper at home in Plympton can both take 01752 calls on the app.
When you ring customers, they see the Plymouth office number, never somebody’s own mobile.
VoIP (Voice over Internet Protocol) sends your calls over broadband as data and replaces the old copper landline.
Calls sound crisp, which is why VoIP phone systems in Plymouth now serve offices, yards and shops, and our VoIP guide covers the essentials.
UCaaS (Unified Communications as a Service) gives your business calling, video, chat and a shared staff list in one app. The UCaaS page has the full story.
Imagine a customer in Saltash calling your business phone system in Plymouth about a repair date.
Inside the app, your receptionist can message the workshop, pass the caller to service or start a video chat, and an AI note logs the date your team booked.
CCaaS, which brings the contact centre tools, is made for busy booking offices, repair counters and sales floors with phones ringing all day.
You get queues, routing by expertise, wallboards and call grading, and you can read a plain summary of each tool via our UCaaS and CCaaS solutions link.
6 members
AI summaryFor illustration purposes only. Screens are examples and do not show real systems or data.
| Compare | UCaaS | CCaaS |
|---|---|---|
| Suited to | Everyone on the payroll | Teams that serve customers |
| Core purpose | Daily calls and joint work | Constant inbound calls |
| Typical tools | Calls, video, chat and voicemail | Queues, expert routing and grading |
| Channels | Calls, video meetings and chat | Calls, email, chat, texts and social posts |
| Reporting | Call logs and activity reports | Wallboards and agent views |
| Common users | Offices, yards and shops | Ferry bookings, repair desks and sales teams |
Most Plymouth firms start with UCaaS, and if summer ferry traffic or a growing service desk calls for it, your business phone system in Plymouth can add contact centre features on the same contract.
UCaaS, CCaaS or a mix of the two? Pick up the phone and we will lay the options out side by side for your Plymouth team.
Call 01752 427262or request a quoteA chandlery at Mayflower Marina, a vet in Plympton and a fabrication shop at Estover all want something different from a business phone system in Plymouth, and we only switch on the tools you will use.
Your callers get a short, friendly welcome and choose an option for sales, service or accounts.
When your lines are busy, callers wait their turn with music or messages, and you choose the longest wait and the message played after hours.
Your rules steer each call to one colleague, the right department or the next office along, depending on the time and who is free.
Reps visiting clients over the Tamar answer your business line on their mobiles, and we can add business mobiles for the road.
Plymouth firms record calls for training, service checks and complaint handling. Plymouth recordings are kept on warm storage for a single month (or six, if you prefer), then move to a cold archive kept for a decade.
Link a supported CRM, and the Plymouth caller’s record opens before anyone answers.
If your team works in Microsoft Teams, direct routing brings your 01752 numbers right inside it.
Ring 01752 427262 for a helping hand from a friendly UK-based engineer.
The platform runs on infrastructure certified to ISO 27001, SOC 2 Type II and Cyber Essentials Plus, and both the NCSC overview and IASME’s guidance explain what those schemes cover.
For illustration purposes only. Screens are examples and do not show real systems or data.
Ferry operators, housing groups and health services in Plymouth run busy phone teams. If your lines get that busy, we can plug queues and wallboards into the account you already have.
A wallboard shows supervisors who is waiting, the longest wait, today’s answer rate and which agents are free. You can see more on the contact centre solutions page.
Talk to us about your contact centreFor illustration purposes only. Screens are examples and do not show real systems or data.
Your agents handle voice calls, emails, chats and social media from a single view.
Callers are put through to the agent most qualified for their query.
Supervisors can watch callers waiting in real time and listen silently, whisper guidance or join the conversation.
Your shift plans follow real call levels, and call scores show who could use a little extra coaching.
Send ferry news and service alerts to your customers in one go while your agents keep talking.
Helpful on-screen scripts support new agents with unusual calls.
Your managers can search past recordings by day or number and listen back.
An AI receptionist answers routine Plymouth calls, passes callers on and writes up a short summary.
Callers see no change during the preparation, and we begin by gathering your staff list, the 01752 numbers, details of your broadband and the hours you open.
We talk through your phones, your call flow and which staff should pick up.
Our engineers build each user, group and route and test them before a handset is shipped.
Your handsets are programmed in advance and ring the moment they are online.
On the planned day, your 01752 numbers switch over, and your callers notice nothing.
Your staff get a short, friendly training session covering the features in their routine.
Almost all the preparation happens before the equipment leaves us, the switch is brief, and our engineers take care of each technical step.
Would you prefer the switch done out of hours? Agree the timing with us and we will stick to it.
Call 01752 427262or request a quotePlymouth has looked to the sea for centuries, and Devonport is the largest naval base in Western Europe. The city also has marine science, engineering, a university, a big hospital and a new freeport.
Visitors come for the Hoe, the Barbican and events listed by Visit Plymouth. We design your system around how your firm looks after its customers.
Accountants, brokers and financial planners in Plymouth get secure routing and recordings that support FCA rules.
Financial services phone systems →Solicitors and letting agents in Plymouth get direct dial numbers, a record of each client call and out-of-hours diverts.
Professional services phone systems →Software teams at Derriford can ring clients in Teams or on the Blake Telecom PC app wherever they sit.
Technology services phone systems →Plymouth repair desks and ferry booking lines get queues, expert routing and live wallboards.
Contact centre phone systems →Surgeries, dentists and care providers in Plymouth can manage the 8am surge, give evening callers their hours and store recordings.
Healthcare phone systems →Engineering crews at Langage and Estover answer through hunt groups or the phone app.
Manufacturing phone systems →Marine engineers working along the Tamar call customers from the company’s 01752 line.
Engineering phone systems →Hauliers near the A38 and Marsh Mills get routing that switches at each shift change.
Logistics phone systems →Crews at the Theatre Royal and the Pavilions can pick up Plymouth calls during rehearsals, at the stage door or from home.
Media phone systems →Cafés and restaurants on the Barbican can run a separate number just for bookings.
Hospitality phone systems →Yard, office or shop? Let us sketch out a Plymouth setup for you.
Call 01752 427262or request a quotePlymouth marine, defence and service firms work with customers across the South West and beyond, and their people move between dockyards, offices, workshops and home.
We put those teams on one number with one staff list, and callers can be connected to a desk on Royal Parade, a workshop at Estover or a home office in Plymstock.
Sites at Devonport, Langage and Estover share extensions, and a click transfers a caller from one to another.
Engineers answer the 01752 line through the app, and colleagues can see when they are on a vessel or a site.
Order, repair and billing enquiries reach the right team immediately.
Your Plymouth sites and any branches elsewhere are all looked after by one friendly UK support team.
Also working in Cornwall or Bristol? See our Falmouth and Bristol pages.
Plymouth area dialling codes
Plymouth, Saltash, Torpoint and Ivybridge 01752 · Tavistock 01822 · Liskeard 01579
For illustration purposes only. Screens are examples and do not show real systems or data.
Plans start from £8.99 a month per user, you can begin with a single user, and moving your existing Plymouth numbers across is free.
Your price is shaped by the number of people who need a line, the add-ons you choose and your broadband. Example figures are on our pricing page, and we will gladly explain them on a call.
The same friendly engineers move your numbers, fit your business phone system in Plymouth and support it afterwards.
We plan and test your system, bring your 01752 numbers over and stay in touch after launch.
We are a small British team with straightforward advice, and your staff only get the tools that help them.
Our Google rating stands at 4.9, and you can read customer reviews lower down this page.
Plymouth firms comparing telephone systems in Plymouth usually point to three things.
Hybrid working. A practice manager working from home in Ivybridge answers the office line, with the shared directory and call history on a laptop.
Business continuity. A storm or power cut at your office does not need to silence your phones. Calls are diverted to mobiles or the Plympton branch, and no spare system is needed.
Voicemail to email. Missed calls turn into audio files in your inbox, ready to hear between jobs on the quay.
For illustration purposes only. Screens are examples and do not show real systems or data.
Businesses from the Barbican to Derriford and Langage can see how independent judges rate the platform carrying their calls. This year it collected two Gold awards, following a Leader position in the 2025 GigaOm Radar for contact centre platforms.
Customer Service Team of the Year
Won at the 24th American Business Awards in April 2026, alongside a second Gold for Achievement in Management, two Silver and one Bronze.
Product UX
Awarded in April 2026 for the platform’s mobile workspace, which brings calls, video and team chat into one screen.
Contact Centre as a Service
Named a Leader and Fast Mover in the 2025 GigaOm Radar for CCaaS, which compares contact centre platforms on features and pace of development.
These awards belong to the platform we supply, and you can read verified user reviews of it on Gartner Peer Insights.
Got something that needs fixing? Ring 01752 427262 and reach the team that installed your Plymouth system.
We sort out most problems remotely, and one of our engineers will travel to your premises when a visit makes sense.
Since 2004, we have been helping South West firms move away from copper, and for clear calls, you can bundle in business broadband or leased lines on one bill.
Copper phone lines are switched off across the UK on 31 January 2027. Yards, offices and shops in Plymouth may still have alarms, lift phones, dock gates and card machines running on copper, and it is worth listing them now.
A hosted business phone system in Plymouth starts life with routing, voicemail and the apps already working.
We check your connection, list devices still using copper and arrange the switch for a quiet period. Eligible 01752 numbers normally move with you, and the suppliers of your alarms and card machines can tell you what their devices require.
Fixed lines with hardware on your premises
✕ Tied to a physical line at one address
✕ Standard call audio only
✕ No mobile or desktop apps
✕ Video calling needs a separate tool
✕ No transcription or AI features
✕ Adding users often means an engineer visit
Ageing hardware and rising maintenance
Hosted over broadband, on any device
✓ Works anywhere with a connection
✓ High-definition audio where the connection allows
✓ iPhone, Android, PC and Mac apps
✓ Video meetings available
✓ AI call transcription available
✓ Users can be added online
No phone hardware to maintain on your premises
Blake Telecom have been supplying our business communications for well over 10 years. We have found both their systems and support to be fully robust, and they have given an excellent service throughout, with value for money for their products. Their approach to helping our business has always been excellent from every aspect and I would highly recommend their services.
Blake Telecom have been paramount to the growth of our business by continuing to offer our business the very highest level of service. The equipment we have been supplied has been extremely flexible, allowing us to adapt as our needs change. Blake Telecom’s knowledge and expertise have been very professional, and we look forward to working together on our future projects.
Blake Telecom have revolutionised the way we operate. They have gone the extra mile in making the setup process painless, and it was easy to install. Any questions are dealt with quickly and efficiently, and the staff are a pleasure to deal with. I truly wish we had found them years ago. We recommend Blake Telecom to many of our suppliers and even customers whenever we can.
When we moved to rural office space, without the benefit of reasonable broadband speed or any telephony services in place, Blake Telecom directed us to alternatives, and the solution we have is excellent. 4G Wi-Fi VoIP serves our current needs and situation perfectly. The team were succinct in their explanation of what we could achieve, providing something promptly and getting this set up with minimum fuss and delay.
Take a look at our customers’ reviews, then pick up the phone to us.
Call 01752 427262or request a quoteOur Plymouth customers are spread from the city centre, the Barbican and Royal William Yard to Derriford, Estover, Marsh Mills and Langage.
Across the Tamar and along the A38, our remote team also looks after firms in Saltash, Torpoint and Ivybridge.
Based further into Cornwall? Our business phone system in Falmouth page covers that area.
Call 01752 427262The city centre and nearby districts.
East and south-east of the city.
Across the Tamar in Cornwall.
East along the A38.
Schools and academy trusts in Plymouth take calls from parents about attendance, health and safeguarding. Those conversations involve children’s information, which carries the highest level of care.
Pupil Information Protected. Anything a parent tells the school office is processed under UK GDPR, held in UK data centres, and parents’ evenings over video are encrypted.
Standards for Public Bodies. Plymouth schools get a platform with ISO 27001, ISO 27017 and SOC 2 credentials, along with the government-backed Cyber Essentials scheme.
Trips and Dinner Money. Parents covering a school trip by phone use PCI DSS compliant capture, and office staff never see the card.
Recording Where Appropriate. Schools can choose which lines use VoIP call recording, with recordings lasting 30 days, six months, or a ten-year archive.
The questions below are the ones Plymouth businesses put to us most. Our blog covers more, or get in touch through the contact page.
Happier talking it over? The Plymouth team is a call away on 01752 427262.
Tell us how calls reach your team and where they get stuck, and we will send one plan with one clear price.
Once you approve the plan, we install your phones, port the 01752 numbers and run a short training session, then support each of your Devon and Cornwall sites.
Our UK-based team is available Monday to Friday, 9am to 5.30pm.
Reviewed by Aaron Barrowman, Engineer at Blake Telecom
Aaron is one of the engineers who plan, configure and support the business phone systems we supply. He checks the technical detail on this page against the way our systems are set up for customers.
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