If you are looking for a business phone system in Chesterfield that is dependable and easy to adapt as you grow, then come and have a chat with our team. Our experts have decades of experience to draw on, and they will help your callers feel looked after from the very first ring.
The sound quality is excellent, and your routing rules direct each caller to the right person or team. Your staff can answer at a desk phone, in Microsoft Teams, on the app or on a laptop, in an office near the Crooked Spire, at a unit on Markham Vale or at home in Dronfield.
Ring our friendly UK-based team any time on 01246 956606.
Chesterfield businesses usually stay with a phone supplier for years, and when they do move, it needs to go smoothly. A trusted VoIP provider in Chesterfield keeps your 01246 numbers in place and lets your staff carry on while it all happens.
VoIP takes your calls off the old copper line and runs them over the internet instead, and you may hear people call it cloud telephony or a hosted PBX. Calls can be picked up at a desk, on a laptop or on a mobile.
Before you sign, ask if number porting is free, if the phones turn up ready and if the people on the support line built your setup. As your VoIP provider in Chesterfield, Blake Telecom can answer yes to each one.
If you would like a Chesterfield number to go with the system, take a look at our page on 01246 Chesterfield phone numbers.
Team
YouChesterfield office · 01246 line
Liam Booth
Staveley · 01246 ••••84
For illustration purposes only. Screens are examples and do not show real systems or data.
For illustration purposes only. Screens are examples and do not show real systems or data.
We look after distribution and engineering firms on Markham Vale, shops around the market and offices at Chesterfield Waterside, along with businesses in Dronfield, Staveley, Bolsover and Clay Cross. Each business phone system in Chesterfield we set up follows the way your team works.
With a business phone system in Chesterfield, your sites around the town can share one 01246 number and one phone directory, and a call to your town centre office can be answered in Staveley or passed straight to a colleague in Clay Cross.
Our first questions are practical ones: who answers, where your people are based and what software they use day to day. Choosing between phone systems in Chesterfield should be easy to follow, and we make sure it stays that way.
Read about the features of a business phone system in Chesterfield further down.
Your 01246 number is part of how customers find you. Where porting is available, we move it onto your new cloud system on a date agreed with you.
Porting your 01246 numbers across is free of charge.
From then on, it can ring handsets, laptops and mobiles together, and your callers still see your Chesterfield number.
At a desk near the market, at Markham Vale or working from home in Dronfield, your staff can all answer your 01246 number through the mobile or desktop app.
Your customers see your Chesterfield business number when you ring them, never a personal mobile, which keeps things professional.
VoIP is short for Voice over Internet Protocol, which means calls travel over the internet rather than a copper phone line.
Your callers cannot tell the difference, and firms from the town centre to Markham Vale have been moving to VoIP phone systems in Chesterfield because of it. Our guide to what VoIP means explains the rest.
UCaaS stands for Unified Communications as a Service, and it gathers calls, video meetings, messaging and your staff directory into one app. Visit our UCaaS page for the full picture.
CCaaS stands for Contact Centre as a Service, and it suits teams who spend most of their time looking after customers.
Think queues, routing by skill, live wallboards and a score for each call. You will find the full list on our UCaaS and CCaaS solutions page.
6 members
AI summaryFor illustration purposes only. Screens are examples and do not show real systems or data.
| Compare | UCaaS | CCaaS |
|---|---|---|
| Suited to | All members of the team | Staff who handle lots of customers |
| Core purpose | Day-to-day calls and collaboration | Queuing and measuring enquiries |
| Typical tools | Calls, video, chat and voicemail | Queues, routing, wallboards, scoring |
| Channels | Voice, video and messaging | Voice, email, chat, SMS, social media |
| Reporting | Call records and usage | Live queue and agent data |
| Common users | Offices, warehouses and shops | Service desks and order lines |
For most Chesterfield firms, UCaaS is the natural place to start, covering calls, video and chat. As your enquiries grow, we can add contact centre tools on the same system rather than a new one.
Not sure which your team needs? Ring us and we will gladly help you decide.
Call 01246 956606or request a quoteWarehouses on Markham Vale, shops near the market and Waterside offices all use their phones in their own way, and we pick the features to suit your hours. Voicemail to email, business texts and presence, which shows who is free, are all available.
Callers hear a short, friendly menu and choose sales, accounts or the warehouse themselves.
At busy times, callers wait their turn in an orderly queue, and you decide how long they wait, what they hear and when the rules change.
Routing rules you set decide if a call goes to one person, a whole team or another site.
The app puts your business number on laptops and mobiles, which is useful for staff visiting customers around Derbyshire and South Yorkshire. Business mobiles are available too.
Recording calls helps with training, disputes and compliance. Recordings are stored in warm storage for 30 days, or up to 180 days on request, and cold storage can keep them for ten years.
With a supported CRM, the caller’s record appears on screen as the phone rings.
Already using Microsoft Teams? Direct routing lets your staff handle 01246 calls without leaving it.
Our friendly UK-based support team is on 01246 956606. They look after the platform and make changes whenever you need them.
Security is built in, with the platform running on infrastructure certified to Cyber Essentials Plus, ISO 27001 and SOC 2 Type II. To find out more, see the NCSC overview and IASME’s certification guide.
For illustration purposes only. Screens are examples and do not show real systems or data.
Chesterfield Royal Hospital, town centre retailers and distribution firms near the M1 all run busy phone lines. If your own volumes keep climbing, we can turn on queues and a live wallboard on the same platform.
Supervisors can see the number of waiting callers and the longest wait, along with service levels and each agent’s status as calls come and go. The contact centre solutions page shows it in action.
Talk to us about your contact centreFor illustration purposes only. Screens are examples and do not show real systems or data.
Phone, email, web chat and social enquiries all join a single line-up, and your agents answer them in order.
Callers are routed to the person with the right skills, not just the next free line.
Supervisors can watch waiting times on a live screen and drop into a call to help.
Your call history shapes the rotas, and call scoring shows where a bit of extra coaching would pay off.
Order updates and reminders can go out to customers in a single batch, which keeps your agents free for incoming calls.
Helpful suggested answers appear on screen during a live call, which really helps newer staff.
Need to check what was promised on a call last month? Search the recordings and play it back in seconds.
An AI receptionist handles routine questions and puts callers through, and summaries of each call are written for you.
Changing phone systems while you trade needs a bit of planning, which is why we agree your users, numbers, connection and opening hours with you first.
We start by getting to know how your phones are used today and where each call should end up.
We set up each user, group and call route remotely and check everything before it leaves us.
Your handsets turn up programmed and spring to life once they are plugged in.
Your numbers move on the day you pick, and your incoming calls do not stop.
A short, friendly walkthrough shows your team the features they will use most.
Most of the work is done before delivery, which keeps switch-over day short, and our engineers look after the technical side throughout.
Would you like these five steps mapped out for your own office? Just ask.
Call 01246 956606or request a quoteChesterfield sits beside the M1, and Markham Vale at junction 29a has grown from a former colliery into a business park with around 70 firms and more than 2,700 jobs.
Alongside it are the £340 million Chesterfield Waterside scheme, Chesterfield Royal Hospital at Calow, a busy market and the visitors drawn by the Crooked Spire and the Peak District. We shape your system around the work it has to do.
Financial advisers and accountancy firms can keep recordings of client calls for years and route calls securely.
Financial services phone systems →Solicitors and estate agents in the town centre get direct dials, client call history and evening routing.
Professional services phone systems →Software and digital businesses around Chesterfield and Dronfield can make calls from Teams or the app.
Technology services phone systems →Queues, skills routing and live reporting for customer service and order-handling teams.
Contact centre phone systems →Surgeries, dentists and care homes can queue the morning rush, play a message when closed and record calls.
Healthcare phone systems →Ring groups and mobile apps keep production staff in Staveley and Sheepbridge within reach.
Manufacturing phone systems →Engineers take the company number with them on their mobiles, across Derbyshire and into South Yorkshire.
Engineering phone systems →Queues and routing for warehouses and hauliers on Markham Vale, close to the M1.
Logistics phone systems →Flexible calling for agencies, photographers and event teams around the town.
Media phone systems →Hotels, pubs and attractions welcoming Peak District visitors can run booking lines with a simple welcome menu.
Hospitality phone systems →Tell us what your team does and we will suggest a business phone system in Chesterfield that fits your sector.
Call 01246 956606or request a quotePlenty of Chesterfield businesses work up and down the M1, with customers in Sheffield, depots on Markham Vale and staff living across North Derbyshire.
Your business phone system in Chesterfield links those sites and people on one directory, with the right number for each market you serve.
Add a 0114 number alongside your 01246 line. Sheffield customers then ring a local number that your Chesterfield team answers.
Offices in town and units on Markham Vale share one directory, and calls pass between them in a single click.
Greetings and call routes can follow warehouse shift patterns, with a separate route for early starts and weekends.
One friendly UK-based team supports all your sites, from Chesterfield and Staveley to Dronfield and beyond.
Working elsewhere in the region? We also look after firms in Sheffield, Nottingham and Worksop.
Derbyshire and South Yorkshire codes
Chesterfield 01246 · Sheffield 0114 · Matlock 01629 · Mansfield 01623
For illustration purposes only. Screens are examples and do not show real systems or data.
Plans start from £8.99 a month per user, you can begin with a single user, and moving your existing Chesterfield numbers across is free.
We do not have a fixed price list. Each system is priced on its size, the features you choose and the connection you have. Our pricing page covers the options, and we can talk them through on the phone.
One friendly team looks after everything, from moving your numbers and installing your business phone system in Chesterfield to the support that follows.
We plan your setup, test it, port your 01246 numbers and keep supporting your business phone system in Chesterfield once you are live.
Ours is a small UK-based team, and we keep our advice clear and suggest only what you need.
Our Google reviews come to an average of 4.9, and you can read several comments below.
More and more telephone systems in Chesterfield now run in the cloud, and it usually comes down to three things.
Hybrid working. Someone answering on the mobile app at home in Brimington has the same number, contacts and call history as a colleague at the office.
Business continuity. When the office loses power or its line, your phones keep going. Incoming calls divert to mobiles or a second site, which gives you disaster recovery without a spare system.
Voicemail to email. A missed call drops into your inbox as a message you can play on a laptop or phone, wherever you happen to be.
For illustration purposes only. Screens are examples and do not show real systems or data.
North Derbyshire firms often ask how our platform is regarded outside Chesterfield. Independent judges answered with two Gold awards in 2026, and Corporate Vision added a national trust award for our Chesterfield team and colleagues.
Customer Service Team of the Year
Won at the 24th American Business Awards in April 2026, alongside a second Gold for Achievement in Management, two Silver and one Bronze.
Product UX
Awarded in April 2026 for the platform’s mobile workspace, which brings calls, video and team chat into one screen.
Contact Centre as a Service
Named a Leader and Fast Mover in the 2025 GigaOm Radar for CCaaS, which compares contact centre platforms on features and pace of development.
These awards belong to the platform we supply, and you can read verified user reviews of it on Gartner Peer Insights.
If you need help, call our UK team on 01246 956606 and you will speak to the people who installed your Chesterfield system.
Our engineers can fix almost all phone system problems remotely, and if a site visit is needed, we will book one in for you.
We started moving businesses off copper lines in 2004, and if your internet needs attention too, we can supply business broadband or a leased line alongside your phones.
The old analogue network switches off on 31 January 2027. Before then, check anything still plugged into a phone line: alarm diallers, lift phones, door entry and card machines as well as desk phones.
With cloud calling, your calls use broadband, and routing, voicemail and the apps are ready to use immediately.
We will check your broadband, find any equipment still tied to copper and time the move around your working week. Eligible 01246 numbers can normally move with you, and the companies behind your alarms and card machines can confirm what they need to do.
Fixed lines with hardware on your premises
✕ Tied to a physical line at one address
✕ Standard call audio only
✕ No mobile or desktop apps
✕ Video calling needs a separate tool
✕ No transcription or AI features
✕ Adding users often means an engineer visit
Ageing hardware and rising maintenance
Hosted over broadband, on any device
✓ Works anywhere with a connection
✓ High-definition audio where the connection allows
✓ iPhone, Android, PC and Mac apps
✓ Video meetings available
✓ AI call transcription available
✓ Users can be added online
No phone hardware to maintain on your premises
Blake Telecom have been supplying our business communications for well over 10 years. We have found both their systems and support to be fully robust and they have given an excellent service throughout with value for money for their products. Their approach to helping our business has always been excellent from every aspect and I would highly recommend their services.
Blake Telecom have been paramount to the growth of our business by continuing to offer our business the very highest level of service. The equipment we have been supplied has been extremely flexible allowing us to change needs. Blake Telecom’s knowledge and expertise has been very professional and we look forward to working together on our future projects.
Blake Telecom have revolutionised the way we operate. They have gone the extra mile in making the setup process painless and it was easy to install. Any questions are dealt with quickly and efficiently, and the staff are a pleasure to deal with. I truly wish we found them years ago. We recommend Blake Telecom to many of our suppliers and even customers whenever we can.
Moving to rural office space, without the benefits of reasonable broadband speed, and without telephony services include, Blake Telecom directed us to alternatives and the solution we have is excellent. 4G Wi-Fi VoIP, serving our current needs and situation perfectly. The team were succinct in his explanation of what we could achieve, providing something promptly and getting this set up with minimum fuss and delay.
We look after businesses across the town, from the market and the Crooked Spire to Chesterfield Waterside, Sheepbridge and Whittington Moor.
Outside the town, we also cover Markham Vale, Staveley, Dronfield, Clay Cross and Bolsover, setting up and managing each system remotely.
Working in Sheffield as well? Our business phone system in Sheffield page covers the city.
Call 01246 956606The town centre and market, Chesterfield Waterside and the surrounding neighbourhoods.
Wingerworth, Walton and Holymoorside, plus Clay Cross to the south.
The M1 side of the borough, including Staveley, Barrow Hill and Bolsover.
Towns between Chesterfield and Sheffield.
Estate agents, letting agents and property managers in Chesterfield discuss offers, mortgages and tenant references by phone. Those calls hold the kind of details fraudsters look for.
Offers on Record. Use VoIP call recording to keep a record of offers and instructions for 30 days, up to 180 days, or in a ten-year archive.
Security Credentials. Chesterfield agents are covered by a platform with ISO 27001 and ISO 27017 credentials, SOC 2 assurance and Cyber Essentials, with data handled under UK GDPR.
Fees Taken Safely. When a buyer or tenant pays a fee by phone, PCI DSS compliant capture means negotiators never hold the card number.
Chesterfield Data in the UK. Client and tenant call records are hosted in UK data centres, and video viewings are encrypted end to end.
Here are the questions we hear most from Chesterfield businesses. Cannot see yours? Try our blog or get in touch.
Prefer to speak to a person? For a friendly chat, call us on 01246 956606.
Tell us what your phones do now and what frustrates you about them, and we will put forward a practical setup with a clear quote.
Once you say yes, we look after installation, moving your numbers, staff training and ongoing help, from replacing an old system to coming off ISDN or adding a Sheffield number.
Our UK-based team is available Monday to Friday, 9am to 5.30pm.
Reviewed by Aaron Barrowman, Engineer at Blake Telecom
Aaron is one of the engineers who plan, configure and support the business phone systems we supply. He checks the technical detail on this page against the way our systems are set up for customers.
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