If you are looking for a business phone system in Barrow-in-Furness that supports early shifts and busy yards, then give us a call and tell us how you work. Our engineers have decades of experience between them, and they will make your callers feel welcome from the first hello.
Conversations sound clear, and callers are routed exactly as you have requested. Your people can answer on a desk handset, in Microsoft Teams, through the app or on a computer, in the office, down at the docks or at home.
Talk to us on 01229 782666.
Most Barrow firms stay with one phone supplier for a long time, and when the time comes to move, it should be easy. A good VoIP provider in Barrow-in-Furness lets you keep your 01229 numbers and makes sure your team can carry on as usual.
With VoIP, calls run over the internet rather than a copper phone line, and you might hear it described as cloud telephony or a hosted PBX. People can pick up on a handset, a laptop or their mobile.
Three things matter most: free porting of your numbers, phones that work the moment they are plugged in and a UK support desk staffed by the engineers who built your setup. We do all of that for you as your VoIP provider in Barrow-in-Furness.
Team
YouBarrow office · 01229 line
Lewis Kirk
Askam · 01229 ••••83
For illustration purposes only. Screens are examples and do not show real systems or data.
For illustration purposes only. Screens are examples and do not show real systems or data.
Our customers include engineering suppliers on Barrow Island, shops around Portland Walk and firms all over the town centre, and each business phone system in Barrow-in-Furness we set up is shaped by the people who will be using it.
We start by asking who answers, where your people work and which software your team uses alongside the phones. Comparing phone systems in Barrow-in-Furness should be simple, and we explain each option in plain, friendly terms.
With a business phone system in Barrow-in-Furness, your town office and teams on Walney and in Roose, Dalton, Askam and Ulverston can all share one directory. A call to the front desk can be answered in Dalton or passed straight to the Walney unit.
The full feature list is further down.
Your customers already know your number, and there is no need to change it. Where porting is available, we move your 01229 number across to your new system for you.
Porting your 01229 numbers across is free of charge.
Once it has moved, calls can ring on handsets, laptops and mobiles, and your callers still see the Barrow number they trust.
Sitting at a desk on the Waterfront Business Park, visiting a client in Ulverston or working from home on Walney, your team can all answer the same 01229 number on the mobile or desktop app.
Your customers always see your business number, never a personal mobile, which keeps calls professional and means nobody needs to carry a second phone.
VoIP stands for Voice over Internet Protocol, which simply means your calls travel over the internet instead of a copper line.
Your callers will not notice any difference, which is why more and more businesses are moving to VoIP phone systems in Barrow-in-Furness. Our guide to what VoIP means goes into more detail.
UCaaS, or Unified Communications as a Service, pulls phone calls, video meetings, instant messages and your team directory into a single app your staff can use all day. The details are all on our UCaaS page.
Imagine a supplier calling your 01229 number. The colleague who answers can message the yard, pass the call to an engineer on Walney or pull two people onto video, while an AI summary keeps track of what was agreed.
We prepare and test your system before it reaches Barrow, bring your 01229 numbers across and give you one friendly UK-based support team for the long run, which is what you should expect from a VoIP provider in Barrow-in-Furness.
CCaaS, or Contact Centre as a Service, is designed for teams whose main job is helping customers by phone and online.
You get queues, skill-based routing, wallboards and quality scoring. Visit our UCaaS and CCaaS solutions page to see everything on offer.
6 members
AI summaryFor illustration purposes only. Screens are examples and do not show real systems or data.
| Compare | UCaaS | CCaaS |
|---|---|---|
| Suited to | All staff across the business | Teams serving customers all day |
| Core purpose | Daily calls, meetings and messages | Managing large volumes of enquiries |
| Typical tools | Phone, video, chat, voicemail | Queues, routing, wallboards, scoring |
| Channels | Voice, video and instant messages | Voice, email, chat, SMS, social |
| Reporting | Call logs and usage figures | Live queues and agent results |
| Common users | Offices, surgeries and trades | Service desks and booking lines |
Your business phone system in Barrow-in-Furness can start with the essentials. Most teams begin with UCaaS for calls, video and chat, then add contact centre tools such as queues and live reporting on the same platform as things get busier.
Wondering what your Barrow team really needs? Ring us and we will explain UCaaS and CCaaS in a few minutes.
Call 01229 782666or request a quoteEach workplace in Barrow uses its phones a little differently, and we pick the features to match your hours and teams. You can also add voicemail to email, business text messages and presence, which shows who is free.
A friendly recorded welcome sends callers to sales, accounts or site support, and nobody has to screen all the calls.
When things get busy, callers queue until a colleague is free, and you can set different rules for the morning, lunchtime and the evening shift.
Calls reach the right person, department or site, depending on the hour and who is around to take them.
Your business number goes wherever your staff go on laptops and mobiles, which is ideal for teams moving between the office and the yard. Business mobiles sit happily alongside the handsets.
Recording helps with training, disputes and compliance. Calls stay in warm storage for 30 days, or up to 180 on request, and cold storage can hold them for ten years.
If your CRM is compatible, a customer’s record can appear as the call connects, and nobody has to hunt for details.
Working in Microsoft Teams already? With direct routing, your 01229 number works inside Teams, and staff make calls from the app they already know.
Ring our UK-based support team on 01229 782666. They keep watch over the service, answer your questions and make changes when you need them.
The platform runs on infrastructure holding ISO 27001, Cyber Essentials Plus and SOC 2 Type II certification. You can read what these standards mean in the NCSC overview and IASME’s guide.
For illustration purposes only. Screens are examples and do not show real systems or data.
Recruitment agencies, healthcare providers and energy contractors in Barrow all rely on busy phone lines. As your volumes rise, we can add queues, live reporting, agent tools and a wallboard.
Supervisors get a live wallboard with the number of waiting callers, the longest wait, service levels and which agents are ready for the next call. There is more on our contact centre solutions.
Talk to us about your contact centreFor illustration purposes only. Screens are examples and do not show real systems or data.
Phone, email, web chat and social media all feed into one list, and no message is left waiting.
Each call goes to the person with the right skills rather than the first free line.
Supervisors can follow the queue on a big screen and step into a call to help a colleague.
Your past call patterns guide shift cover, and call scores point out where a bit of extra coaching would help.
Send appointment reminders and service updates to large groups in one go, leaving your agents free to answer calls.
Helpful suggestions appear on screen and help newer agents answer questions correctly during the call.
You can search and play back recorded calls whenever you need to confirm what was agreed.
A virtual receptionist deals with routine questions and passes callers on, and AI summaries mean nobody has to write up notes.
Changing your phone system should never disrupt your working week. Before anything goes live, we plan your users, numbers, broadband and opening hours with you.
We talk through your existing phones, the people who need a line and how calls should flow around your Barrow business.
Our engineers configure your routing, users and departments remotely and check it all before anything leaves us.
Your handsets arrive already programmed, and your staff simply plug them in and start.
Your numbers move across on a date we agree, and your calls keep coming in.
A short, friendly training session gets everyone comfortable with the system.
Because we prepare everything in advance, switching over is quick, and we look after the technical side from start to finish.
Would you like these steps planned around your own site and shifts? Just ask.
Call 01229 782666or request a quoteShipbuilding defines Barrow. The BAE Systems shipyard on Barrow Island builds the Royal Navy’s submarines, and many local engineering and staffing firms work in its supply chain.
Offshore wind around Walney, Furness General Hospital, shops on Dalton Road and Lake District visitors all add to the mix. Their calling needs differ, and we design your system around the job in hand.
Financial advisers and brokers get recorded calls, protected routing and long-term storage of conversations.
Financial services phone systems →Direct lines, client call history and evening routing for solicitors and accountants around Duke Street.
Professional services phone systems →Teams integration and app-based calling for design, software and engineering offices.
Technology services phone systems →Live reporting, queues and routing by skill for recruitment, support and booking teams.
Contact centre phone systems →Morning queues, out-of-hours messages and recording for surgeries, dental practices and care providers near Furness General.
Healthcare phone systems →Workshop staff at Barrow and Ulverston sites carry the office ring group on their mobiles.
Manufacturing phone systems →Engineers keep one company number on their phones, on Barrow Island, at a wind farm base or with a client.
Engineering phone systems →Call routing and queues for hauliers and dispatch teams around the docks and along the A590.
Logistics phone systems →Flexible calling for marketing agencies, photographers and event teams across Furness.
Media phone systems →Booking lines and welcome menus for hotels, pubs and attractions serving Lake District visitors.
Hospitality phone systems →Tell us what your business does, and our team will recommend a business phone system in Barrow-in-Furness to match.
Call 01229 782666or request a quoteBarrow’s shipyard and the wind farms off Walney support plenty of local suppliers, from engineering workshops to agencies placing contract staff.
A business phone system in Barrow-in-Furness keeps your office staff, site teams and shift workers on one number and one set of call rules.
Your engineers and supervisors out on site answer calls on the same business number through the app.
Calls can follow early, late and night shifts, with different greetings and on-call routes for each.
Defence contracts often ask suppliers to hold Cyber Essentials, and the infrastructure behind our platform is certified to Cyber Essentials Plus.
You deal with one friendly UK-based team for all your sites, from a unit on Walney to an office in Ulverston.
Branching out beyond Furness? We support firms in Kendal, Lancaster and Carlisle.
Furness and South Cumbria codes
Barrow 01229 · Ulverston 01229 · Kendal 01539 · Lancaster 01524
For illustration purposes only. Screens are examples and do not show real systems or data.
Plans start from £8.99 a month per user, a single user is fine to begin with, and we move your existing Barrow numbers across free of charge.
Your quote depends on your number of users, the features you pick and your broadband, and we always build it around you. Have a look at typical costs on our pricing page, and give us a ring if you would like them explained.
Moving your numbers, installing your business phone system in Barrow-in-Furness and looking after it afterwards all come from the same small, friendly team.
We plan and test your system, port your 01229 numbers and check in regularly after go-live.
Ours is a small UK-based team that explains each choice simply and suggests only what you will use.
Customers have given us 4.9 stars on Google, and you will find a few of their comments further down.
More telephone systems in Barrow-in-Furness are heading to the cloud each year, and three reasons crop up again and again.
Hybrid working. Your staff keep the same number, directory and call history in the office, at home or on site across Furness.
Business continuity. If a storm or a line fault closes the office, your staff can simply work from home, and calls can be sent to mobiles or a spare number. That gives you disaster recovery with no extra system to run.
Voicemail to email. Missed calls turn into voice messages in your inbox, easy to catch up on between shifts.
For illustration purposes only. Screens are examples and do not show real systems or data.
Businesses on Barrow Island and along Dalton Road are a long way from any big-city supplier, yet the system we install is the same one that judges rewarded in London and New York this year. Corporate Vision also named Blake Telecom Most Trusted Business Communications Specialist 2026, UK.
Customer Service Team of the Year
Won at the 24th American Business Awards in April 2026, alongside a second Gold for Achievement in Management, two Silver and one Bronze.
Product UX
Awarded in April 2026 for the platform’s mobile workspace, which brings calls, video and team chat into one screen.
Contact Centre as a Service
Named a Leader and Fast Mover in the 2025 GigaOm Radar for CCaaS, which compares contact centre platforms on features and pace of development.
These awards belong to the platform we supply, and you can read verified user reviews of it on Gartner Peer Insights.
If you need help, Barrow businesses can ring 01229 782666 and speak with the team that installed their system and still looks after it.
We can fix almost everything remotely, and if an engineer does need to call in, we will arrange a visit to your Barrow premises.
We have been helping businesses move from copper lines to cloud phone systems since 2004, and we can pair your system with business broadband or a leased line.
Openreach will retire the PSTN on 31 January 2027. Any Barrow business still using analogue or ISDN lines should check phones, alarms, door entry and payment terminals before then.
A cloud phone system takes your calls off those old lines and onto your internet connection, with routing, voicemail and mobile apps ready to use.
We can look over your equipment, test your broadband and plan the switch around your shifts. Eligible 01229 numbers normally transfer with you.
Fixed lines with hardware on your premises
✕ Tied to a physical line at one address
✕ Standard call audio only
✕ No mobile or desktop apps
✕ Video calling needs a separate tool
✕ No transcription or AI features
✕ Adding users often means an engineer visit
Ageing hardware and rising maintenance
Hosted over broadband, on any device
✓ Works anywhere with a connection
✓ High-definition audio where the connection allows
✓ iPhone, Android, PC and Mac apps
✓ Video meetings available
✓ AI call transcription available
✓ Users can be added online
No phone hardware to maintain on your premises
Blake Telecom have been supplying our business communications for well over 10 years. We have found both their systems and support to be fully robust, and they have given an excellent service throughout, with value for money for their products. Their approach to helping our business has always been excellent from every aspect and I would highly recommend their services.
Blake Telecom have been paramount to the growth of our business by continuing to offer our business the very highest level of service. The equipment we have been supplied has been extremely flexible, allowing us to adapt as our needs change. Blake Telecom’s knowledge and expertise have been very professional, and we look forward to working together on our future projects.
Blake Telecom have revolutionised the way we operate. They have gone the extra mile in making the setup process painless, and it was easy to install. Any questions are dealt with quickly and efficiently, and the staff are a pleasure to deal with. I truly wish we had found them years ago. We recommend Blake Telecom to many of our suppliers and even customers whenever we can.
When we moved to rural office space, without the benefit of reasonable broadband speed or any telephony services in place, Blake Telecom directed us to alternatives, and the solution we have is excellent. 4G Wi-Fi VoIP serves our current needs and situation perfectly. The team were succinct in their explanation of what we could achieve, providing something promptly and getting this set up with minimum fuss and delay.
We look after businesses throughout the town, from Duke Street and Dalton Road to Barrow Island, the docks and Walney.
Further out, we support businesses around Dalton-in-Furness, Ulverston, Askam, Kirkby-in-Furness, Millom, Grange-over-Sands and the wider Lake District. We set up and manage each system remotely, which gives each of your sites the same level of support.
Heading east? Our business phone system in Kendal page covers South Lakeland.
Call 01229 782666The town centre and shipyard, plus Walney Island across the channel.
Dalton-in-Furness and the villages along the Duddon estuary.
Ulverston, Grange-over-Sands and the Cartmel peninsula, on the southern edge of the Lake District.
Millom, Broughton-in-Furness and the coast north of the Duddon.
Engineering firms supplying the shipyard in Barrow are often asked to meet strict security requirements before they can win or keep a contract. Your phone system should help you meet them, not create gaps.
Cyber Essentials in Place. The platform holds Cyber Essentials, the government-backed scheme many defence buyers ask for, alongside ISO 27001, ISO 27017 and a SOC 2 report.
Information Stays in the UK. Call records for Barrow firms are hosted in UK data centres, video meetings are encrypted end to end, and personal data follows UK GDPR.
Controlled Recording. Decide exactly who is recorded with VoIP call recording, with retention of 30 days, up to 180 days, or a ten-year archive.
Card Payments. Payments taken over the phone run through PCI DSS compliant capture and never expose card details to staff.
These are the questions firms across Barrow and Furness ask most. If yours is missing, our blog may help, or get in touch.
Would you prefer to speak to someone? Our Furness customers can reach us on 01229 782666.
Let us know how calls work in your business today and what you would like to change, and we will put together a practical plan with a clear quote.
When you are ready to go ahead, our engineers set everything up, move your numbers, train your staff and stay close by afterwards. One friendly UK-based team handles everything, from replacing old handsets and retiring ISDN to adding routing for your shifts.
Our UK-based team is available Monday to Friday, 9am to 5.30pm.
Reviewed by Aaron Barrowman, Engineer at Blake Telecom
Aaron is one of the engineers who plan, configure and support the business phone systems we supply. He checks the technical detail on this page against the way our systems are set up for customers.
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