If your team wants a business phone system in Nottingham that keeps clients happy and deadlines on track, then come and talk to us. We have decades of experience in business phones, and we will help your callers feel welcome from the moment you say hello.
Voices come through clear and calls go where you tell them. Staff can use their desk set, Microsoft Teams, the app on their phone or a laptop, in a Lace Market studio, at BioCity or at home in Sherwood.
Our friendly UK team is just a phone call away on 0115 773 1010.
Nottingham firms rarely change phone supplier, and with client deadlines to meet, the move has to be painless. A sound VoIP provider in Nottingham lets you keep your 0115 numbers and get on with your work.
VoIP moves your calls from copper wires onto the broadband line in your office, and suppliers may call it cloud phones or a hosted PBX. Your team can answer at their desk, in the lab or on the tram.
We would look for free porting, handsets that come configured and engineers you know by name when you ring for help. Blake Telecom provides all three as your VoIP provider in Nottingham.
Team
YouNottingham office · 0115 line
Jordan Hallam
West Bridgford · 0115 ••• ••21
For illustration purposes only. Screens are examples and do not show real systems or data.
For illustration purposes only. Screens are examples and do not show real systems or data.
Our customers include architects in the Lace Market, research teams at the universities, retailers off the Old Market Square and dental practices in Mapperley, and each business phone system in Nottingham we set up fits the way your day runs.
Our first questions are about your people: who answers, which office or lab they use and what software they keep open. Choosing between phone systems in Nottingham should be simple, and we always explain things clearly.
Offices in Beeston, West Bridgford, Arnold and Hucknall can share one business phone system in Nottingham. A call taken in the Lace Market can be passed to Beeston in seconds.
Next up: the features Nottingham teams use most.
Callers who see 0115 know they are dealing with a Nottingham firm. If your number can be ported, we move it onto our hosted platform on a day you choose.
Porting your 0115 numbers across is free of charge.
After the switch, one call can ring the office phone, a laptop and a smartphone at once, while clients still see your usual number on the calls you make.
A researcher at a conference in Leeds and a designer at home in Sherwood can both pick up 0115 calls through the app.
Calls you make show the Nottingham office number, not someone’s own mobile.
VoIP (Voice over Internet Protocol) moves your calls over broadband as data, replacing a copper line.
Call quality is high, which is why VoIP phone systems in Nottingham now handle calls for labs, studios and practices, and our VoIP guide explains more.
UCaaS, short for Unified Communications as a Service, means your team runs calls, video, chat and its colleague list from one app. Each part is described on our UCaaS page.
Picture a client in Derby ringing the 0115 number on your business phone system in Nottingham about a project deadline.
In one app, your receptionist can message the project lead, pass the client to accounts or open a video call, and an AI note logs what your staff promised.
CCaaS, the contact centre tier of the cloud platform, is made for service lines, booking teams and sales desks that are busy all day.
You get queues, skill routing, wallboards and quality scores, and our UCaaS and CCaaS solutions explainer runs through them one at a time.
6 members
AI summaryFor illustration purposes only. Screens are examples and do not show real systems or data.
| Compare | UCaaS | CCaaS |
|---|---|---|
| Suited to | Everyone at work | Teams serving customers |
| Core purpose | Daily calls and teamwork | Busy inbound lines |
| Typical tools | Voice, video, chat and voicemail | Queues, skill routing and scoring |
| Channels | Calls, meetings and messages | Phone, email, chat, SMS and social |
| Reporting | Call history and usage figures | Live queue and agent screens |
| Common users | Offices, labs and studios | Service lines, bookings and sales desks |
Plenty of Nottingham firms start out on UCaaS, and your business phone system in Nottingham can take on contact centre tools later on the same account.
UCaaS, CCaaS or a bit of both for your Nottingham team? Pick up the phone and we will figure it out together.
Call 0115 773 1010or request a quoteA coffee roaster in Sneinton, a physio clinic in West Bridgford and a parts supplier at Colwick use a business phone system in Nottingham for quite different jobs, and you get the set of features that fits you.
Your callers hear a short, friendly welcome and choose sales, support or accounts.
At busy times, callers hold in turn, and you pick the music, the longest wait and a different message for evenings.
Your routing rules decide where each call goes, such as a named colleague, a department or the Beeston office, depending on the time and who is logged on.
Staff visiting clients in Derby answer your business number on the app from a smartphone or laptop. Business mobiles can be arranged through us too.
Recorded calls are useful when training staff, reviewing quality or settling a dispute. In Nottingham, recordings stay on warm storage for 30 days, which we can extend to 180. A ten-year cold archive keeps the older files.
Link a supported CRM, and your caller’s account details appear while the phone rings.
If your office runs on Microsoft Teams, direct routing lets you make and receive 0115 calls right inside it.
For a helping hand or a change, just call 0115 773 1010 and reach a friendly UK engineer.
The platform runs on infrastructure certified to ISO 27001, SOC 2 Type II and Cyber Essentials Plus, and both the NCSC overview and IASME’s guidance explain what those schemes cover.
For illustration purposes only. Screens are examples and do not show real systems or data.
Credit, retail and health businesses in Nottingham run some of the region’s busiest phone lines. When your own team reaches that level, we can switch on queues and a live wallboard on your existing account.
With the wallboard, supervisors can watch callers waiting, the longest wait and today’s answer rate, alongside the agents ready to help. Find out more on the contact centre solutions page.
Talk to us about your contact centreFor illustration purposes only. Screens are examples and do not show real systems or data.
Your agents handle each call, email, chat and social post from a single shared screen.
Each caller is matched with an agent who knows their subject.
Team leaders can follow waiting times as they build and listen in, whisper advice or take a call over.
Your shift plans come from real call peaks, and call scores point to coaching needs.
Send appointment reminders to your customers in one go while your agents stay on the phones.
Prompts appear on screen during calls and help new agents through the difficult ones.
Look up any recording by day or caller and listen back to confirm the details.
Straightforward Nottingham calls can be handled by an AI receptionist, which forwards callers and logs a summary.
Your callers will notice no change while we put your new system together, and we start by agreeing your users, the 0115 numbers to move, your internet lines and your opening hours.
We talk through your existing equipment, how calls flow today and which people ought to answer.
Our engineers build your users, teams and routing on our side and test them before a single handset leaves us.
Your handsets turn up programmed and burst into life once connected.
Your 0115 numbers move on a date agreed well ahead, and your callers keep getting through.
Your staff get a short, friendly training session covering the tools they use day to day.
Almost everything is ready before the equipment arrives, the switch takes very little time, and we take care of the technical side.
Would you like the move scheduled around client deadlines? Just pick a slot with us.
Call 0115 773 1010or request a quoteNottingham mixes two large universities and life sciences with creative and digital firms, professional services, retail and a big health sector around the Queen’s Medical Centre.
Visitors come for the castle, the Old Market Square and the Lace Market, while start-ups grow at BioCity. We design your system around the way your firm deals with its customers.
Accountants, insurers and advisers get safe call routing, and their recordings meet FCA rules.
Financial services phone systems →Solicitors near the Nottingham Crown Court and the city’s letting agents get personal lines, a record of calls for each client and evening diverts.
Professional services phone systems →Software and design studios in Hockley and Sneinton can phone clients inside Teams or through our PC app, at a desk in Hockley or at home.
Technology services phone systems →Help desks and booking teams in Nottingham get queueing, specialist routing and a dashboard of live stats.
Contact centre phone systems →Doctors’ surgeries, dentists and care providers in Nottingham can absorb the early morning surge, play a message with the next opening time and keep recordings.
Healthcare phone systems →Lab and research teams at the university campuses answer through shared ring groups and their mobiles between experiments.
Manufacturing phone systems →Engineers on Nottinghamshire jobs call clients on the 0115 business line and keep their mobile numbers to themselves.
Engineering phone systems →Distribution firms near the M1 and A52 get queues that switch with each shift change.
Logistics phone systems →Performers, stage crews and photographers can take Nottingham calls backstage at Rock City, in a studio or at home.
Media phone systems →Bars and restaurants in Hockley and around the Old Market Square can give their booking number a friendly Nottingham welcome.
Hospitality phone systems →Lab, studio or practice? Ask us and we will map out a Nottingham plan for you.
Call 0115 773 1010or request a quoteNottingham’s labs, studios and advisory firms work with clients across the UK and overseas, and their teams split their time between labs, studios, offices, client sites and home.
We give those teams one number and one directory, and each caller is put through to the right person, in a Lace Market office, a BioCity lab or at a home desk in Beeston.
Offices in the city centre, at Nottingham Business Park and in Beeston use a single extension list, and calls move between them in one click.
Account managers keep the 0115 line with them through the app between client meetings, and the team can see when they are busy.
Each client or project line can ring the right team directly.
Your Nottingham offices, other East Midlands sites and branches nationwide share one friendly UK support team.
Also operating in Leicestershire or Lincolnshire? See our Leicester and Lincoln pages.
Nottinghamshire dialling codes
Nottingham, Beeston and West Bridgford 0115 · Mansfield 01623 · Newark 01636
For illustration purposes only. Screens are examples and do not show real systems or data.
Plans start from £8.99 a month per user, you can begin with a single user, and moving your existing Nottingham numbers across is free.
Your price comes down to your number of users, the extras you choose and the speed of your office line. Typical costs are on our pricing page, and we can run through them on a call.
A single friendly team ports your numbers, installs your business phone system in Nottingham and supports it from then on.
We plan your system, put it through its paces, bring the 0115 numbers across and keep an eye on everything after go-live.
We are a small UK telecoms company that gives honest advice, and your staff only get the tools they will really use.
Clients on Google rate us 4.9, and you can scroll down to read some of their reviews.
Nottingham firms weighing up new telephone systems in Nottingham usually give us three reasons.
Hybrid working. A project manager working from home in Sherwood takes calls on the office number, with the team’s contact list and call log open on a laptop.
Business continuity. If your office loses power or internet, your clients can still reach you. Phones at a branch or staff mobiles take over the calls, with no spare equipment to pay for.
Voicemail to email. A missed call comes through as an emailed recording you can play on the tram.
For illustration purposes only. Screens are examples and do not show real systems or data.
For an office on the Old Market Square or a team near the university campuses, the platform carrying your calls has been judged and approved by people outside our business. These are the honours it holds today, together with our own Corporate Vision title.
Customer Service Team of the Year
Won at the 24th American Business Awards in April 2026, alongside a second Gold for Achievement in Management, two Silver and one Bronze.
Product UX
Awarded in April 2026 for the platform’s mobile workspace, which brings calls, video and team chat into one screen.
Contact Centre as a Service
Named a Leader and Fast Mover in the 2025 GigaOm Radar for CCaaS, which compares contact centre platforms on features and pace of development.
These awards belong to the platform we supply, and you can read verified user reviews of it on Gartner Peer Insights.
Whenever something needs looking at, call 0115 773 1010 and speak to the people who look after your Nottingham system.
We clear most faults remotely, and an engineer can come out to your office if needed.
Since 2004, we have been helping businesses across the Midlands leave copper behind, and for clear calls, you can also order business broadband and leased lines through us.
Copper phone lines across the UK will be switched off on 31 January 2027. Plenty of offices, shops and labs in Nottingham still connect burglar alarms, lift phones, door intercoms and card readers over copper, and it is worth writing a list now.
With a hosted business phone system in Nottingham, routing, voicemail and the apps are ready to use on launch day.
We test your line, note each piece of equipment that still uses copper and agree a quiet day for the switch. Eligible 0115 numbers usually transfer too, and the providers of your alarms and payment terminals can advise on their equipment.
Fixed lines with hardware on your premises
✕ Tied to a physical line at one address
✕ Standard call audio only
✕ No mobile or desktop apps
✕ Video calling needs a separate tool
✕ No transcription or AI features
✕ Adding users often means an engineer visit
Ageing hardware and rising maintenance
Hosted over broadband, on any device
✓ Works anywhere with a connection
✓ High-definition audio where the connection allows
✓ iPhone, Android, PC and Mac apps
✓ Video meetings available
✓ AI call transcription available
✓ Users can be added online
No phone hardware to maintain on your premises
Blake Telecom have been supplying our business communications for well over 10 years. We have found both their systems and support to be fully robust, and they have given an excellent service throughout, with value for money for their products. Their approach to helping our business has always been excellent from every aspect and I would highly recommend their services.
Blake Telecom have been paramount to the growth of our business by continuing to offer our business the very highest level of service. The equipment we have been supplied has been extremely flexible, allowing us to adapt as our needs change. Blake Telecom’s knowledge and expertise have been very professional, and we look forward to working together on our future projects.
Blake Telecom have revolutionised the way we operate. They have gone the extra mile in making the setup process painless, and it was easy to install. Any questions are dealt with quickly and efficiently, and the staff are a pleasure to deal with. I truly wish we had found them years ago. We recommend Blake Telecom to many of our suppliers and even customers whenever we can.
When we moved to rural office space, without the benefit of reasonable broadband speed or any telephony services in place, Blake Telecom directed us to alternatives, and the solution we have is excellent. 4G Wi-Fi VoIP serves our current needs and situation perfectly. The team were succinct in their explanation of what we could achieve, providing something promptly and getting this set up with minimum fuss and delay.
Read our customers’ reviews, then have a chat with the team about your office.
Call 0115 773 1010or request a quoteWe look after businesses across Nottingham, from the Lace Market, Hockley and the Old Market Square to Sneinton, Lenton and the university campuses.
Our remote team also looks after firms in Hucknall, Carlton and the southern suburbs.
Also trading in Leicestershire? Our business phone system in Leicester page covers that city.
Call 0115 773 1010The city centre and inner districts.
Universities and western suburbs.
Northern suburbs.
Along the Trent.
Dental surgeries, clinics and therapists in Nottingham take calls where patients describe symptoms, treatment and medical history. That information is some of the most sensitive data a business can hold.
Patient Information Protected. Health details shared on calls are handled under UK GDPR and stored in UK data centres, and video consultations are encrypted end to end.
A Certified Platform. ISO 27001, ISO 27017, SOC 2 and Cyber Essentials apply to the service your Nottingham practice runs on.
Treatment Payments. Patients paying for treatment by phone use PCI DSS compliant capture, keeping card details away from reception staff.
Recording With Care. Only the users you choose are recorded with VoIP call recording, and recordings can be stored for 30 days, held for six months or kept in a long-term archive for 10 years.
Here is what Nottingham businesses most often ask. To dig deeper, read our blog or send a message from the contact page.
Would it help to talk it through? The Nottingham team picks up on 0115 773 1010.
Tell us how your team handles calls today and where it struggles, and we will send one plan with one clear price.
When you are happy with the plan, our engineers fit your handsets, port the 0115 numbers and give your team a quick tour, then support your East Midlands offices for as long as you need.
Our UK-based team is available Monday to Friday, 9am to 5.30pm.
Reviewed by Aaron Barrowman, Engineer at Blake Telecom
Aaron is one of the engineers who plan, configure and support the business phone systems we supply. He checks the technical detail on this page against the way our systems are set up for customers.
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