If you want a business phone system in Wetherby that copes with clients, deliveries and busy race days, then call in or give us a ring. With decades of experience on our side, we make sure callers feel welcome from the first hello.
Call quality is consistently clear, and callers are connected to wherever you have requested them to be routed. Take calls on a desk set, in Teams, on the app or a laptop, by the Market Place, at Thorp Arch or at home in Linton.
Our friendly UK engineers are only a phone call away on 01937 221173.
Wetherby businesses rarely change phone supplier, and with clients, deliveries and race days to keep on top of, the move must be painless. With a good VoIP provider in Wetherby, the 01937 numbers carry on as before and your team hardly notices the change.
VoIP carries your calls over the internet line you already pay for, in place of the old copper pair, and some suppliers call it a cloud switchboard or a hosted PBX. People can answer at the office, the unit or home.
We would check that porting costs nothing, that phones are ready the day they arrive and that the engineers on the support line know your account. That is exactly what Wetherby firms get when Blake Telecom is their VoIP provider in Wetherby.
Many Wetherby firms also want a local number of their own. Our page on 01937 Wetherby phone numbers explains how to get one.
Team
YouWetherby office · 01937 line
Ollie Fairburn
Collingham · 01937 ••••13
For illustration purposes only. Screens are examples and do not show real systems or data.
For illustration purposes only. Screens are examples and do not show real systems or data.
We look after financial planners in the town centre, logistics firms at Thorp Arch, trades on Sandbeck Industrial Estate and holiday lets by the river, and we make sure each business phone system in Wetherby suits the way you work.
We start with four simple questions: who picks up, which premises they work from, which software matters and when your phones are busiest. Comparing phone systems in Wetherby should be quick, and our advice stays short and friendly.
Your sites in the town centre, at Sandbeck and at Thorp Arch can share one business phone system in Wetherby, and a call taken on the Market Place can be passed to Thorp Arch in one click.
Wetherby firms rely on these features most.
Local callers recognise an 01937 number immediately. If it can be ported, we move it across on a day that suits your team.
Porting your 01937 numbers across is free of charge.
From then on, one call can ring a desk on Westgate, a laptop at home in Linton and a mobile at Wetherby Racecourse together, and your usual number still shows when you call back.
An engineer on the A1(M) and a bookkeeper working from home in Collingham can both answer your 01937 number on the app.
When staff call customers, your Wetherby business number is what appears on screen.
VoIP (Voice over Internet Protocol) carries calls over broadband instead of the copper lines that served Wetherby offices for decades.
Voices come through clearly, which is why offices, units and shops around town now use VoIP phone systems in Wetherby. Our VoIP guide runs through the basics.
Small teams often like to keep calls, video meetings, quick messages and the staff list together in one app, and this is known as UCaaS (Unified Communications as a Service). See how it fits together on the UCaaS page.
Picture a customer in Harrogate ringing your business phone system in Wetherby about a boiler service.
In the app, your office can message the engineer, pass the customer to the duty manager or open a video call, and AI writes up your team’s next steps afterwards.
CCaaS, which adds contact centre tools, is made for busy order desks and help lines.
With CCaaS, your team can line callers up, send each one to the right specialist, watch a live board and listen back to calls, and you can look at each tool under UCaaS and CCaaS solutions.
6 members
AI summaryFor illustration purposes only. Screens are examples and do not show real systems or data.
| Compare | UCaaS | CCaaS |
|---|---|---|
| Suited to | Staff across the business | Customer-facing teams |
| Core purpose | Everyday calls and teamwork | Busy inbound lines |
| Typical tools | Calls, video, chat and voicemail | Queues, skills routing and scoring |
| Channels | Calls, meetings and messages | Voice, email, chat, SMS and social |
| Reporting | Call logs and usage reports | Wallboards and agent status |
| Common users | Offices, units and shops | Order desks, booking offices and service lines |
Most Wetherby firms begin with UCaaS, and if one team gets much busier, your business phone system in Wetherby can add queues, wallboards and agent tools on the same contract.
UCaaS or CCaaS for your firm by the Wharfe? Ring us and we will talk through the difference.
Call 01937 221173or request a quoteAn estate agency in the town centre, a vet in Boston Spa and a haulier at Thorp Arch each want something different from a business phone system in Wetherby, and we switch on just the features you will use.
Your callers hear a short, friendly greeting and press a key for sales, service or accounts.
When race days at Wetherby Racecourse or the Thursday market keep you busy, callers queue in order, and you set the hold music, the maximum wait and the out-of-hours message.
Your call rules send each caller to the colleague, team or branch on duty, following your opening hours.
Engineers working around Harrogate and Leeds answer your business line on their phones, and we can provide business mobiles for them too.
Record calls to train new starters, check standards and settle complaints. Recordings sit in warm storage for a month, or six months on request, then move to long-term storage for ten years.
Connect a supported CRM, and the Wetherby caller’s details show up before you answer.
Teams users can make and take 01937 calls inside Microsoft Teams through direct routing.
Ring 01937 221173 to speak to a UK engineer who knows your Wetherby setup.
The platform is certified to ISO 27001 and ISO 27017, has completed SOC 2 Type II audits and holds Cyber Essentials. The NCSC overview and IASME's guidance explain what those schemes cover.
For illustration purposes only. Screens are examples and do not show real systems or data.
Distributors, care groups and service firms around Wetherby run larger phone teams. When your team needs queues and wallboards, we can add them to the account you have now.
One screen shows how many callers are holding, the longest wait, today’s answered total and who is free. More is explained on the contact centre solutions page.
Talk to us about your contact centreFor illustration purposes only. Screens are examples and do not show real systems or data.
Your agents answer calls, emails, chats and social messages from one screen.
Callers are matched with the agent who knows their subject, from bookings to billing.
Supervisors can watch queue times live, listen in, coach an agent privately or join the call.
Your rotas follow the real pattern of calls, and call scores show where a little coaching would help.
Send delivery and booking texts to your customers in one go while your agents stay on calls.
On-screen notes help newer staff handle the calls they see less often.
Your managers can find a recorded call by date or number and play it back.
Simple questions go to an AI receptionist, which transfers callers and saves a summary.
While we build your new system, calls carry on as usual. We begin with your staff list, 01937 numbers, broadband details and opening hours.
We talk through the handsets you have now, how calls travel around the business and which staff should answer.
Our engineers build and test each extension, ring group and route before anything ships.
Your handsets turn up ready to use and ring as soon as they are plugged in.
On the date you pick, your 01937 numbers move across and callers reach you without noticing a change.
We show your staff the handful of buttons they will use day to day in a short, friendly session.
We complete most of the work before your phones arrive, which keeps the changeover short, and our engineers manage the settings.
Would you like the switch made on a quiet day, away from race meetings? Choose a time and we will fit around it.
Call 01937 221173or request a quoteWetherby is a busy market town in the Leeds district, right beside the A1(M), and its firms work in finance, logistics at Thorp Arch, the building trades, hospitality and horse racing.
Visitors come for the racecourse, the riverside and the independent shops, and Visit Leeds lists events nearby. We plan your setup around how your firm talks to its customers.
Wealth managers, accountants and mortgage brokers in Wetherby get secure call routing and recordings for FCA records.
Financial services phone systems →Wetherby law firms and estate agents get personal numbers for each adviser, logged client calls and evening diverts.
Professional services phone systems →Consultants working from home in Wetherby can phone clients via Microsoft Teams or a laptop app, with their 01937 number showing.
Technology services phone systems →Wetherby order desks and booking teams work one queue, with callers routed by skill and progress shown on a wallboard.
Contact centre phone systems →Medical, dental and care teams in Wetherby can manage the early peak, let late callers know when they reopen and save recordings.
Healthcare phone systems →Warehouse teams at Thorp Arch and Sandbeck take calls in hunt groups or from their pockets.
Manufacturing phone systems →Field engineers covering North and West Yorkshire call customers from the firm’s 01937 number.
Engineering phone systems →Hauliers near junction 45 of the A1(M) get routing that follows driver shifts.
Logistics phone systems →Racecourse and event staff can answer calls from the stands, the office or home.
Media phone systems →Pubs and tearooms in town can keep one number just for table bookings.
Hospitality phone systems →Market Place office or Thorp Arch unit? Drop us a line and we will design a Wetherby setup to match.
Call 01937 221173or request a quoteWetherby professional, logistics and trade firms serve clients across Yorkshire and the rest of the UK, and their staff move between offices, units, client premises and home.
We join those teams up with one number and one directory, and customers can be put through to the Market Place office, a unit at Thorp Arch or a home desk in Collingham.
Staff on Westgate, at Sandbeck and out at Thorp Arch call each other by extension and pass calls on in a click.
Engineers working around Boston Spa or Thorp Arch answer the 01937 line on the app, and the office can see when they are on a job.
Calls for sales, service or accounts reach the right team first time.
Your Wetherby sites and any other branches share one friendly UK support team.
Also trading in Leeds or York? Take a look at our Leeds and York pages.
Wetherby area dialling codes
Wetherby, Boston Spa and Tadcaster 01937 · Harrogate 01423 · Leeds 0113
For illustration purposes only. Screens are examples and do not show real systems or data.
Plans start from £8.99 a month per user, excluding VAT. You can begin with a single user, and moving your existing Wetherby numbers across is free.
Your price depends on how many people need a phone, the extras you choose and your connection. Our pricing page gives example figures, and we are always happy to talk them through.
One team transfers your numbers, installs your phones and supports your business phone system in Wetherby afterwards.
We plan your system, test it thoroughly, port the 01937 numbers and keep in contact after you go live.
As a small British company, we give straightforward advice and switch on only the tools your staff will use.
Our Google rating is 4.9, and some customer reviews follow further down.
Firms comparing telephone systems in Wetherby, from the town centre to Thorp Arch Trading Estate, tend to mention the same three reasons.
Hybrid working. A financial planner working from home in Bramham answers the office line on a laptop, with client contacts and recent calls on screen.
Business continuity. If the Wharfe floods or your office loses its connection, your calls still get through. They move to mobiles or another site, and there is no spare equipment to look after.
Voicemail to email. A missed call becomes an audio file in your inbox, ready for you to play later.
For illustration purposes only. Screens are examples and do not show real systems or data.
From the Market Place to Thorp Arch and Boston Spa, Wetherby firms can check the record of the platform behind our service. It now carries two 2026 Gold awards and an analyst Leader rating.
Customer Service Team of the Year
Won at the 24th American Business Awards in April 2026, alongside a second Gold for Achievement in Management, two Silver and one Bronze.
Product UX
Awarded in April 2026 for the platform’s mobile workspace, which brings calls, video and team chat into one screen.
Contact Centre as a Service
Named a Leader and Fast Mover in the 2025 GigaOm Radar for CCaaS, which compares contact centre platforms on features and pace of development.
These awards belong to the platform we supply, and you can read verified user reviews of it on Gartner Peer Insights.
Adding someone new or changing a route? Call 01937 221173 and speak to the people who installed your Wetherby phones.
We fix most problems remotely and will send an engineer out when a visit would help.
We have supported Yorkshire firms since 2004. Clear calls depend on a solid connection, and many Wetherby customers add business broadband or a leased line from us.
The UK’s analogue phone lines close on 31 January 2027. Plenty of local offices, units and shops still run burglar alarms, lift phones, door buzzers or card readers on copper, and it is worth writing them down now.
A hosted business phone system in Wetherby has call routing, voicemail and staff apps working from day one.
We test your line, note anything still on copper and plan the switch for a quiet afternoon. Eligible 01937 numbers usually move with you, and your alarm and card terminal providers can confirm what their equipment needs.
Fixed lines with hardware on your premises
✕ Tied to a physical line at one address
✕ Standard call audio only
✕ No mobile or desktop apps
✕ Video calling needs a separate tool
✕ No transcription or AI features
✕ Adding users often means an engineer visit
Ageing hardware and rising maintenance
Hosted over broadband, on any device
✓ Works anywhere with a connection
✓ High-definition audio where the connection allows
✓ iPhone, Android, PC and Mac apps
✓ Video meetings available
✓ AI call transcription available
✓ Users can be added online
No phone hardware to maintain on your premises
Blake Telecom have been supplying our business communications for well over 10 years. We have found both their systems and support to be fully robust, and they have given an excellent service throughout, with value for money for their products. Their approach to helping our business has always been excellent from every aspect and I would highly recommend their services.
Blake Telecom have been paramount to the growth of our business by continuing to offer our business the very highest level of service. The equipment we have been supplied has been extremely flexible, allowing us to adapt as our needs change. Blake Telecom’s knowledge and expertise have been very professional, and we look forward to working together on our future projects.
Blake Telecom have revolutionised the way we operate. They have gone the extra mile in making the setup process painless, and it was easy to install. Any questions are dealt with quickly and efficiently, and the staff are a pleasure to deal with. I truly wish we had found them years ago. We recommend Blake Telecom to many of our suppliers and even customers whenever we can.
When we moved to rural office space, without the benefit of reasonable broadband speed or any telephony services in place, Blake Telecom directed us to alternatives, and the solution we have is excellent. 4G Wi-Fi VoIP serves our current needs and situation perfectly. The team were succinct in their explanation of what we could achieve, providing something promptly and getting this set up with minimum fuss and delay.
Take a look at our customer reviews, then call us to talk it through.
Call 01937 221173or request a quoteWe look after Wetherby firms from the Market Place and Westgate to Sandbeck, Thorp Arch, Boston Spa and Collingham.
Firms in Tadcaster, Harrogate and Knaresborough get the same friendly remote support.
For the city itself, see our business phone system in Leeds page.
Call 01937 221173The town and its western villages.
East of the town along the Wharfe.
South east towards York.
Plenty of Wetherby professionals work from home offices and serviced space, connecting over home broadband. Client conversations should be just as secure there as in a city centre office.
Encrypted Meetings. Video meetings with clients are encrypted end to end, and the calls themselves are logged in UK data centres, not on your laptop.
Audited Service. Auditors certify the service to ISO 27001 and ISO 27017. SOC 2 and Cyber Essentials add further assurance, with personal data treated under UK GDPR.
Fees Paid by Phone. Clients settling fees over the phone can pay through PCI DSS compliant capture, without reading their card number to you.
A Record of Each Consultation. Use VoIP call recording to keep a record of advice calls for 30 days, for up to 180 days, or in an archive for ten years.
Here is what businesses in and around Wetherby ask us most. Our blog covers other topics, or you can ask your own question on the contact page.
Rather talk? Call 01937 221173.
Explain how calls flow through your business and where they get stuck, and we will return one plan with one fixed price.
Once you agree, our engineers set up your handsets, transfer your 01937 numbers and train your team, then support each site you run.
Our UK-based team is available Monday to Friday, 9am to 5.30pm.
Reviewed by Aaron Barrowman, Engineer at Blake Telecom · Last reviewed 13 October 2026
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