Business VoIP Phone Systems in Sunderland
Award Winning Business VoIP Phone Systems in Sunderland
Access one of the UK’s leading VoIP Phone Systems in Sunderland to enhance your business communications. Our customers enjoy a world-leading platform packed with flexible features and free call recording as standard. Talk to our team today.

Get More With Our VoIP Phone Systems

- Save up to 50% on call costs compared to traditional systems.
- Free call recording for 30 days (extendable to 10 years).
- Setup in just two hours—no engineer callouts required.
- Free Desktop and Mobile Apps
- Professional Welcome Greetings for customers.
- Set Up Video Meetings and Messaging
- Advanced call management with automated attendants and call routing
- Free Call Recording For 30 Days (With Plans Available For Up To 10 Years Storage)
- Voicemail to Email as standard
Expertise
With over 30 years of experience, your business is in the best hands to deliver your communications needs.
Simple set up
No more complicated setup or engineer callouts. We can have your new system fully programmed and working in 24 hours.
Work from anywhere
Whether you are UK based or elsewhere in the world, our HD platform gives you a precence wherever you need it.
Get So Much More With Our User Licences...
Free Mobile and Desktop Apps
Our telephone system comes with a free iPhone or Android App plus a PC or Mac App too. This is great for working on the move or as a remote worker, as it allows you to make and receive calls via your mobile phone through the phone system.
When anyone calls your office number, if you are out and about, our App can answer as if you were sat at your desk, and likewise, you can make a call from anywhere in the world displaying as your office number instead of your mobile number.
Packed Full With Features
Call Hold
Voicemail to Email
Call Directory
Caller ID
Group Pickup
Desktop Software Integration
Call Parking/Pickup
Music On Hold
Call Queue*
Speed Dialling
Call Waiting
Team messaging
IVR - Auto Attendant*
Automatic Day/Night Scheduling
Mobile and Desktop Apps
HD Quality Calls
Call Recording
Web browser click-to-dial
HD video and audio conferencing
IVR - Auto Attendant
Hot desking
Block Nuisance Calls
...and so much more
Why Choose Blake Telecom for Your Business VoIP Needs?
At Blake Telecom, we specialise in providing flexible, VoIP phone systems with the latest technology – tailored to meet the unique communication needs of businesses in Sunderland. Our expert team ensures seamless setup, reliable support, and the flexibility to scale as your business grows. With over 30 years of experience and a focus on customer satisfaction, our affordable and efficient VoIP solutions will help Sunderland’s businesses stay connected simply, effectively and more efficiently than every before.
Communicate and collaborate anytime and anywhere
High Quality Voice, video and chat
Every user gets our mobile and desktop apps which allow you to talk on a call, or take a meeting from anywhere in High Definition
Voicemail to Email or Transcription
When you receive a voicemail, you can choose whether to leave the message on your phone, have it sent to your in an email or have it transcribed.
Advanced Reporting
View reports on conversations across your company with in-depth call reporting. See unreturned, active calls, queues, activity and more
Securing data at every step
The platform conforms to stringent specifications for securing financial information, customer privacy and computer networks
No maintenance charges ever again.
Our ethos is to ensure that every client recieves the best possible experience with both the quality of the products and services we provide and the excellent sales and service our present clients enjoy.
With this in mind, we do not even charge for maintenance for our handsets. This means that as long as you are one of our clients, and the handset is not end of life with Yealink, we will give your phone free software updates and a lifetime warranty. Please contact us for a list of supported models.
Get access to some of the highest awarded VoIP business phone systems in the market.
Stevie Award Winner
WINNER
2023
Mulitple Contact Awards
WINNER
2024
UCaas, VoIP Awards
WINNER
2024
Best Enterprise Service
WINNER
2023
Best Enterprise Service
WINNER
2023
Elevate Your Caller's Experience User Friendly Features
Our VoIP systems come with advanced features such as call forwarding, call waiting, voicemail, integration to other platforms such as Salesforce or Microsoft Teams and more, which enable businesses to have their calls answered quickly. Blake Telecom’s VoIP systems and services can help businesses increase their productivity and streamline their communication processes and businesses can enjoy significant savings while benefiting from advanced features that improve their overall efficiency.
Supplying Business Communications Since 2004
Blake Telecom – UK Coverage Offering Solution Based Communications
High Resolution Display
Aligning with a fully featured display, our Business Phone Series can easily fulfil the viewing needs at a variety of angles and under a variety of lighting conditions to provide optimised user experience
Acoustic Shield technology
The Yealink Business Phone Series is designed with Yealink Acoustic Shield technology to deliver distraction-free voice clarity for remote participants by utilizing multiple microphones to create a virtual shield.
Corded Cordless Phone
The Yealink New T5 Business Phone Series supports DECT handset compatibility via a DECT dongle Yealink DD10K, up to 4 cordless handsets. Seamless switching of calls between the desktop phone and the cordless DECT handset.
Advanced Wireless Connectivity
Built-in Bluetooth 4.2 for wireless headsets connection and enhanced mobility. Wi-Fi 2.4G/5G to help business maximize the use of wireless network, reduce internet cable cost and support clean and uncluttered workspace communications.
Reliable VoIP Support and Maintenance in Sunderland
Here at Blake Telecom, we take pride in offering reliable support for our clients to ensure that your VoIP system operates smoothly at all times. From initial setup to ongoing maintenance, our team of experts is here to help. We offer top class customer support to address any concerns and ensure minimal downtime. With our proactive maintenance approach will help prevent issues before they arise, so you can focus on running your business with confidence.
Satisfied Clients Share Their Stories
Moving to rural office space, without the benefits of reasonable broadband speed, and without telephony services include, Blake Telecom directed us to alternatives and the solution we have is excellent. 4G Wi-Fi VoIP, serving our current needs and situation perfectly. The team were succinct in his explanation of what we could achieve, providing something promptly and getting this set up with minimum fuss and delay.
Blake Telecom have been supplying our business communications for well over 10 years. We have found both their systems and support to be fully robust and they have given an excellent service throughout with value for money for their products. Their approach to helping our business has always been excellent from every aspect and I would highly recommend their services
We would highly recommend Blake Telecom, very professional and friendly service and nothing was too much trouble. The staff at Blake Telecom were always available to help us, and the delivery of our new phones was fast and efficient in getting them set up. The overall experience has been fantastic
Just some of the companies we work with...
Get Quick Answers to Your Questions
If you have any questions that are not answered here, then either check out our helpful blog or contact us for further advice.
With over 30 years of experience, we are the #1 trusted provider for VoIP phone systems in Sunderland.
Our Hosted Voice platform is extremely reliable. It is one of of only a few that offer a 99.999% uptime which means it just doesn’t go down. Speak to our team to find out more about our business broadband solutions to get you the best quality service possible.
Yes. You can upgrade and add additional handsets/users at any time you wish. You can also add lots of features as required too.
Yes. We have various levels of call recording from basic through to contact centre services.
Yes. We transfer all of your existing telephone numbers onto our platform, and the best part about it, is that you probably don’t even know we have done it on the day.
With every licence, we offer the flexibility to make and receive calls on desk phones, cordless phones, mobile apps and desktop apps - all of which are simple to use.
Providing Business Telephone Systems, Business Broadband, Mobile Solutions and More Throughout The UK and Beyond.
Aberdeen, Bangor, Belfast, Barrow in Furness, Birmingham, Bishop Auckland, Bristol, Cambridge, Carlisle, Corby, Darlington, Dundee, Dunfermline, Edinburgh, Falmouth, Hartlepool, Hull, Durham, Glasgow, Leeds, London, Newcastle, Nottingham, Scotland, Stockton on Tees, Swansea, Wales, York, Inverness, Ipswich, Inverness, Kendal, Lancaster, Leicester, Lincoln, Liverpool, Manchester, Middlesbrough, Norfolk, Northampton, Norwich, Perth, Peterborough, Pitlochry, Plymouth, Portsmouth, Scarborough, Sheffield, Southampton, Sunderland, Warrington, Wetherby, Whitby, Wolverhampton, York, …and everywhere else that you require our services.
Call our team today.
Blake Telecom have been paramount to the growth of our business by continuing to offer our business the very highest level of service. The equipment we have been supplied has been extremely flexible allowing us to change needs. Blake Telecom's knowledge and expertise has been very professional and we look forward to working together on our future projects.