WHC Help Files and Hints
Find some helpful information on your WHC platform.
Find WHC information to help make your experience more effective.
The WHC platform is both easy to use and flexible. Don’t just settle for the basics of using your phone system, find out more on how you can make the most out of your platforms with our WHC Help Files and Hints .
Find informtion for your Cisco Webex for answering and holding calls. Find useful ways to communicate easier.
Watch our video to find out more on how make calls using your desktop application.
Take a look at our video to see more on how you can do a conference call using your desktop app.
Watch our video to find out more on how to transfer calls more efficiently and simply.
Bring all of your contacts together simply by using the desktop app.
Watch the video to find out more on how to hold and answer calls using the Webex mobile app.
Once you have Webex working, you can contact other people using the Webex app with messaging.
Set your status to lunch, out of the office or other settings of choice.
Call Analytics provides a business with a web-based reporting package that allows them to run and email reports on all
aspects of calls made, attempted calls, received calls and missed calls. Likewise it enables this call data to be presented
in live visual Wallboards for Call Centre operations.
Click this link to download the WHC Call Analytics application PDF